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Recommendations Tracker
HHS-OIG provides independent and objective oversight that promotes economy, efficiency, and effectiveness in HHS programs and operations. To drive this positive change, we produce reports and identify recommendations for improvement. We have developed this public-facing page for tracking all of our open recommendations.
Use the “Top Unimplemented” View below to read OIG’s Top Unimplemented Recommendations—a subset that we think, if implemented, would have the most impact (learn more). Notable differences from our previous Top Unimplemented Recommendations report include:
- The list is comprised of individual recommendations from OIG reports, not rolled up by topic.
- No arbitrary cap is imposed on the number of recommendations included.
- Status updates as recommendations are implemented.
Summary of All Recommendations
Updated Monthly · Last updated on November 15, 2024
1,310
Unimplemented
recommendations
2,698
Implemented and Closed
recommendations since FY 2017
Views
OIG Recommendations Grouped by Report
-
Kansas Received Millions in Unallowable Bonus Payments
18-A-04-015.01We recommend that the State agency refund $17,796,598 to the Federal Government.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $17,796,598
- Last Update Received
- -
- Closed Date
- 03/08/2018
- Legislative Related
- No
-
Ohio Claimed Unallowable Federal Reimbursement for Some Medicaid Physician-Administered Drugs
18-A-05-013.01We recommend that the State agency refund to the Federal Government $1,408,033 (Federal share) for claims for single-source physician-administered drugs that were ineligible for Federal reimbursement.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $1,408,033
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-05-013.02We recommend that the State agency refund to the Federal Government $917,519 (Federal share) for claims for top-20 multiple-source physician-administered drugs that were ineligible for Federal reimbursement.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $917,519
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-05-013.03We recommend that the State agency work with CMS to determine the unallowable portion of $4,020,250 (Federal share) for other claims for covered outpatient physician-administered drugs that were submitted without NDCs and that may have been ineligible for Federal reimbursement and refund that amount.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $4,020,250
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-05-013.04We recommend that the State agency work with CMS to determine whether the remaining $128,057 (Federal share) of other physician-administered drug claims could have been invoiced to the manufacturers to receive rebates and, if so, upon receipt of the rebates, refund the Federal share of the manufacturers' rebates for those claims.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $128,057
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-05-013.05We recommend that the State agency work with CMS to ensure that rebates associated with physician-administered drug claims totaling $30,463,044 ($20,007,447 Federal share) that were invoiced after the completion of our fieldwork are appropriately reported to the Medicaid program.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- $20,007,447
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-05-013.06We recommend that the State agency work with CMS to determine and refund the unallowable portion of Federal reimbursement for physician-administered drugs that were not invoiced for rebates after December 31, 2014.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-05-013.07We recommend that the State agency strengthen its internal controls to ensure that all physician-administered drugs eligible for rebates are invoiced.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
-
Minnesota Did Not Comply With Federal Waiver and State Requirements for 18 of 20 Family Adult Foster Care Homes Reviewed
18-A-05-012.01We recommend that the State agency ensure that the 64 instances of noncompliance with health and safety and administrative requirements identified in this report are corrected.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/19/2018
- Next Update Expected
- 10/31/2022
- Legislative Related
- No
18-A-05-012.02We recommend that the State agency work with counties to ensure the health and safety of vulnerable adults by considering staffing standards and caseload thresholds for county agencies.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/19/2018
- Next Update Expected
- 10/31/2022
- Legislative Related
- No
18-A-05-012.03We recommend that the State agency review training opportunities available to providers and county licensors and improve or increase them as needed.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/31/2017
- Legislative Related
- No
18-A-05-012.04We recommend that the State agency ensure that State guidance accurately reflects administrative requirements related to hazardous materials to ensure the health and safety of vulnerable adults.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/08/2019
- Legislative Related
- No
-
Oklahoma Did Not Correctly Process Adjustments to Medicare Crossover Claims
18-A-06-008.01We recommend that the State agency develop and implement policies and procedures to ensure adjustments to Medicare crossover claims are correctly processed.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/02/2018
- Legislative Related
- No
-
First Coast Service Options, Inc., Understated Its Allocable Pension Costs
18-A-07-009.01We recommend that FCSO increase the Medicare segment allocable pension costs used to calculate its indirect cost rates for CYs 2008 through 2010 by $147,268.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/26/2018
- Legislative Related
- No
18-A-07-009.02We recommend that FCSO increase the Other segment allocable pension costs used to calculate its indirect cost rates for CYs 2008 through 2010 by $1,205,848.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/26/2018
- Legislative Related
- No
-
First Coast Service Options, Inc., Understated Its Medicare Segment Pension Assets
18-A-07-010.01We recommend that FCSO increase its Medicare segment pension assets by $1,033,833, and recognize $34,600,992 as the Medicare segment pension assets as 12/31/2010.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $1,033,833
- Last Update Received
- -
- Closed Date
- 03/03/2022
- Legislative Related
- No
18-A-07-010.02We recommend that FCSO establish policies and procedures to ensure compliance with Federal regulations and the pension segmentation language of the Medicare contracts.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/03/2022
- Legislative Related
- No
-
First Coast Service Options, Inc., Generally Claimed Allowable Medicare Pension Costs
18-A-07-011.01We recommend that FCSO revise its FACPs for FYs 2008 and 2009 to reduce its claimed Medicare pension costs by $33,619.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $33,619
- Last Update Received
- -
- Closed Date
- 03/03/2022
- Legislative Related
- No
-
New York Did Not Always Ensure That Allegations and Referrals of Abuse and Neglect of Children Eligible for Title IV-E Foster Care Payments Were Recorded and Investigated in Accordance With State Requirements as Required by Federal Law
18-A-02-007.01We recommend that the State agency develop controls to ensure that allegations and referrals of abuse and neglect of children in foster care eligible for assistance under Title IV-E of the Act are recorded and investigated in accordance with State requirements. Specifically, we recommend that the State agency ensure that its cases, and, by working with the Justice Center, that Justice Center cases are recorded and investigated in accordance with State requirements; develop procedures to ensure required documentation is submitted timely and retained in case files and by the SCR; ensure that staff meet all required timeframes for submission of reports, and notification of investigations; and ensure that its staff, and, by working with the Justice Center, that Justice Center staff meet all required timeframes for determination of investigations.- Status
- Closed Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/28/2018
- Legislative Related
- No
-
New York Did Not Always Verify Correction of Deficiencies Identified During Surveys of Nursing Homes Participating in Medicare and Medicaid
18-A-02-004.01We recommend that the State agency ensure that surveyors follow CMS guidance for verifying and documenting the correction of nursing home deficiencies in accordance with Federal requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/28/2018
- Legislative Related
- No
-
Southeast Arkansas Community Action Corporation Did Not Always Operate Its Head Start Program in Accordance With Federal Regulations
18-A-06-003.01We recommend that Southeast Arkansas Community Action Corporation conduct a full physical inventory to ensure that inventory asset records are accurate and complete, and update the inventory asset records as assets are purchased, moved, or disposed.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/30/2018
- Legislative Related
- No
18-A-06-003.02We recommend that Southeast Arkansas Community Action Corporation complete bank reconciliations in a timely manner, and properly segregate duties associated with bank reconciliations.- Status
- Closed Acceptable Alternative
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2023
- Legislative Related
- No
18-A-06-003.03We recommend that Southeast Arkansas Community Action Corporation limit future drawdowns from the Health and Human Services Payment Management System to past expenditures and immediate future needs as recorded in the general ledger.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/30/2018
- Legislative Related
- No
18-A-06-003.04We recommend that Southeast Arkansas Community Action Corporation follow its existing purchasing policy to submit a purchase requisition 1 week in advance, as well as expand its purchasing policies to include (1) an individual assigned to review credit card purchases on a monthly basis and (2) a policy establishing consequences for employees who make unauthorized purchases.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-06-003.05We recommend that Southeast Arkansas Community Action Corporation update its cost allocation plan to include only the methodology that allocates vacation, holiday, and sick pay based on the percentage of hours worked for each program.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-06-003.06We recommend that Southeast Arkansas Community Action Corporation work with the Office Head Start to ensure that shared costs claimed during our audit period are allocated correctly, document its methodology for allocating shared costs, develop a written policy that explains how to perform cost allocations, and require a second level of review for cost allocations to ensure the application of correct data to properly allocate costs.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-06-003.07We recommend that Southeast Arkansas Community Action Corporation update its cost allocation plan to address how to allocate shared equipment costs to more than one program.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-06-003.08We recommend that Southeast Arkansas Community Action Corporation elect members to the board of directors who have legal and financial expertise or retain the services of a consultant with relevant expertise.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
18-A-06-003.09We recommend that Southeast Arkansas Community Action Corporation refund $4,784 in unallowable costs.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $4,784
- Last Update Received
- -
- Closed Date
- 05/31/2018
- Legislative Related
- No
-
CMS's Policies and Procedures Were Generally Effective in Ensuring That Capitation Payments Were Not Made After Beneficiaries' Dates of Death
18-A-07-002.01We recommend that CMS use the information in this report and the detailed data previously provided to recoup the $2,420,761 in capitation payments made to MA organizations for Medicare Parts A and B services on behalf of deceased beneficiaries.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $2,420,761
- Last Update Received
- -
- Closed Date
- 06/07/2018
- Legislative Related
- No
18-A-07-002.02We recommend that CMS implement system enhancements to identify, adjust, and recoup improper capitation payments in the future.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/07/2018
- Legislative Related
- No
-
The District of Columbia Claimed Some Day Treatment Program Services That Were Not in Compliance With Federal or District Requirements
18-A-03-001.01We recommend that the State agency refund to the Federal Government $4,588,756 for Day Treatment Program services that were not claimed in accordance with Federal and District requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $4,588,756
- Last Update Received
- -
- Closed Date
- 12/01/2017
- Legislative Related
- No
-
Shortcomings of Device Claims Data Complicate and Potentially Increase Medicare Costs for Recalled and Prematurely-Failed Devices
17-A-01-190.01We recommend that CMS continue to work with the Accredited Standards Committee X12 to ensure that the DI is included on the next version of claim forms.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/13/2023
- Legislative Related
- No
-
Enhancements Needed in the Tracking and Collection of Medicare Overpayments Identified by ZPICs and PSCs
17-E-03-043.02CMS should identify strategies to increase MACs' collection of ZPIC- and UPIC-referred overpayments.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 10/18/2023
- Next Update Expected
- 11/14/2024
- Legislative Related
- No
17-E-03-043.05CMS should implement the surety bond requirement for home health providers and consider the feasibility of implementing surety bonds for other providers based on their level of risk.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 09/27/2022
- Next Update Expected
- 12/05/2023
- Legislative Related
- No
-
The Turtle Mountain Band of Chippewa Indians Improperly Administered Some Low-Income Home Energy Assistance Program Funds for Fiscal Years 2010 Through 2013
17-A-07-189.01We recommend that TMT refund to the Federal Government $587,248 in unsupported and unallowable LIHEAP funds.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $587,248
- Last Update Received
- -
- Closed Date
- 12/01/2023
- Legislative Related
- No
17-A-07-189.02We recommend that TMT determine how much of the $96,932 that energy suppliers returned to the tribe was returned after the 2-year grant period and repay the Federal Government that amount.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $96,932
- Last Update Received
- -
- Closed Date
- 12/01/2023
- Legislative Related
- No
-
Hawaii Did Not Bill Manufacturers for Some Rebates for Drugs Dispensed to Enrollees of Medicaid Managed-Care Organizations
17-A-09-188.01We recommend that the State agency bill for and collect from manufacturers rebates for pharmacy drugs and refund to the Federal Government $8,045,840 (Federal share).- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $8,045,840
- Last Update Received
- -
- Closed Date
- 05/16/2023
- Legislative Related
- No
17-A-09-188.02We recommend that the State agency bill for and collect from manufacturers rebates for single-source and top-20 multiple-source physician-administered drugs and refund to the Federal Government $1,632,332 (Federal share).- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $1,632,332
- Last Update Received
- -
- Closed Date
- 05/02/2023
- Legislative Related
- No
17-A-09-188.03We recommend that the State agency work with CMS to determine whether the non-top-20 multiple-source physician-administered drugs were eligible for rebates and, if so, upon receipt of the rebates, refund up to $57,783 (Federal share) of rebates collected.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/02/2023
- Legislative Related
- No
17-A-09-188.04We recommend that the State agency work with CMS to determine whether the other physician-administered drugs, associated with 122,436 claim lines, were eligible for rebates and, if so, determine the rebates due and upon receipt of the rebates refund the Federal share of the rebates collected.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/23/2022
- Legislative Related
- No
17-A-09-188.05We recommend that the State agency determine which physician-administered drugs were not billed for rebates after our audit period, determine the rebates due, and upon receipt of the rebates refund the Federal share of the rebates collected.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/22/2022
- Legislative Related
- No
-
Challenges Remain in FDA's Inspections of Domestic Food Facilities
17-E-02-042.03FDA should improve the timeliness of FDA's actions, including warning letters, so that facilities do not continue to operate under harmful conditions.- Status
- Open Unimplemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 03/04/2024
- Next Update Expected
- 04/19/2025
- Legislative Related
- No
-
Some Oklahoma Group Homes Did Not Always Comply With State Requirements
17-A-06-186.03We recommend that the State agency revise the State licensing requirement for the monitoring of vehicles used to transport children to ensure that the State agency monitors all vehicles at least annually.- Status
- Closed Acceptable Alternative
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/23/2023
- Legislative Related
- No
-
CMS Did Not Provide Effective Oversight To Ensure That State Marketplaces Always Properly Determined Individuals' Eligibility for Qualified Health Plans and Insurance Affordability Programs
17-A-09-185.01We recommend that CMS set firm deadlines for marketplaces to fully develop system functionality for verifying applicants' eligibility and resolving inconsistencies, assess potential enforcement mechanisms that would ensure that marketplaces meet those deadlines, and, if such mechanisms are identified, seek legislative authority to establish them.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 07/02/2024
- Next Update Expected
- 07/01/2024
- Legislative Related
- Yes
17-A-09-185.05We recommend that CMS continue to work with marketplaces to develop the reporting capability to ensure that all required data elements in the Quarterly Metrics Reports are submitted.- Status
- Closed Acceptable Alternative
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/06/2023
- Legislative Related
- No
17-A-09-185.06We recommend that CMS require marketplaces to submit additional data elements related to average length of time to resolve inconsistencies, number of unresolved inconsistencies, and number of applicants for whom the marketplace received an FTR response code from the IRS and who were determined eligible for insurance affordability programs.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/06/2023
- Legislative Related
- No
-
OHRP Should Inform Potential Complainants of How They Can Seek Whistleblower Protections
17-E-01-040.02OHRP should request that HHS consider the adequacy of whistleblower protections for complainants who make disclosures to OHRP about human subjects protections.- Status
- Closed Implemented
- Responsible Agency
- OASH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/02/2022
- Legislative Related
- No