Recommendations Tracker
HHS-OIG provides independent and objective oversight that promotes economy, efficiency, and effectiveness in HHS programs and operations. To drive this positive change, we produce reports and identify recommendations for improvement. We have developed this public-facing page for tracking all of our open recommendations.
Use the Top Unimplemented View below to read OIG's Top Unimplemented Recommendations. In OIG’s view, these top recommendations for HHS programs, if implemented, would have the greatest impact in terms of cost savings, program effectiveness and efficiency, and public health and safety. Learn more
Summary of All Recommendations
Updated Monthly · Last updated on March 26, 2026
1,162
Unimplemented
recommendations
3,267
Implemented and Closed
recommendations since FY 2017
Views
OIG Recommendations Grouped by Report
-
CGS Administrators, LLC, Claimed Some Unallowable Medicare Excess Plan Costs Through Its Incurred Cost Proposals
21-A-07-150.01We recommend that CGS work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare Excess Plan costs of $29,022 for CYs 2015 and 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $29,022
- Last Update Received
- -
- Closed Date
- 12/21/2022
- Legislative Related
- No
-
CGS Administrators, LLC, Claimed Some Unallowable Medicare Postretirement Benefit Costs Through Its Incurred Cost Proposals
21-A-07-151.01We recommend that CGS Administrators, LLC, work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare PRB costs of $2,239,967 for CYs 2012 through 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $2,239,967
- Last Update Received
- -
- Closed Date
- 11/02/2022
- Legislative Related
- No
-
Although CDC Implemented Our Prior Audit Recommendations, Its Corrective Actions Did Not Effectively Address Findings Related to 3 of Our 13 Recommendations
21-A-04-147.01We recommend that CDC develop and implement a written policy requiring periodic internal review of PEPFAR award files for compliance with HHS and CDC policies.- Status
- Closed Implemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/18/2022
- Legislative Related
- No
21-A-04-147.02We recommend that CDC fully implement its Cost Analysis SOP by establishing a formal date of effectiveness, updating the SOP periodically, and enforcing its use through regular compliance testing as part of the internal reviews of PEPFAR award files.- Status
- Closed Implemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/18/2022
- Legislative Related
- No
21-A-04-147.03We recommend that CDC establish a policy requiring periodic reviews of, and updates to, the NOA link to ensure functionality, accuracy, and relevance of the content.- Status
- Closed Implemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/18/2022
- Legislative Related
- No
-
Medicare Home Health Agency Provider Compliance Audit: Catholic Home Care
21-A-02-142.01We recommend that Catholic Home Care refund to the Medicare program the portion of the estimated $4,232,959 overpayment for claims incorrectly billed that are within the 4-year reopening period.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $4,232,959
- Last Update Received
- -
- Closed Date
- 08/22/2022
- Legislative Related
- No
21-A-02-142.02We recommend that Catholic Home Care exercise reasonable diligence to identify and return any additional similar overpayments outside of our audit period, in accordance with the 60-day rule, and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/16/2022
- Legislative Related
- No
21-A-02-142.03We recommend that Catholic Home Care strengthen its procedures to ensure that beneficiaries are receiving only reasonable and necessary skilled and dependent services- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/10/2021
- Legislative Related
- No
-
Medicare Hospital Provider Compliance Audit: Jewish Hospital
21-A-04-143.01We recommend that Jewish Hospital refund to the Medicare contractor $13,486,524 in estimated overpayments for the audit period for claims that it incorrectly billed that are within the 4-year claim reopening period.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- $13,486,524
- Last Update Received
- -
- Closed Date
- 11/08/2021
- Legislative Related
- No
21-A-04-143.02We recommend that Jewish Hospital based on the results of this audit, exercise reasonable diligence to identify, report, and return any overpayments in accordance with the 60-day rule and identify any of those returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/26/2023
- Legislative Related
- No
21-A-04-143.03We recommend that Jewish Hospital strengthen internal controls by: strengthening procedures to verify that all IRF beneficiaries meet Medicare criteria for acute inpatient rehabilitation, developing processes to ensure that procedure and diagnosis codes are supported in the medical records, providing additional training to inpatient and outpatient coding staff on the use of bypass modifiers, and developing procedures to verify that the use of bypass modifiers is supported in the medical records.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/08/2021
- Legislative Related
- No
-
CGS Administrators, LLC, Claimed Some Unallowable Medicare Pension Costs Through Its Incurred Cost Proposals
21-A-07-144.01We recommend that CGS Administrators, LLC, work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare pension costs of $293,893 for CYs 2012 through 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $293,893
- Last Update Received
- -
- Closed Date
- 12/21/2022
- Legislative Related
- No
-
CGS Administrators, LLC, Claimed Some Unallowable Medicare Supplemental Executive Retirement Plan III Costs Through Its Incurred Cost Proposals
21-A-07-145.01We recommend that CGS Administrators, LLC, work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare SERP III costs of $6,705 for CYs 2015 and 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $6,705
- Last Update Received
- -
- Closed Date
- 11/02/2022
- Legislative Related
- No
-
Louisiana Medicaid Fraud Control Unit: 2020 Inspection
21-E-12-037.01Repay Federal matching funds spent on the case that was ineligible for Federal funding.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- $626
- Last Update Received
- -
- Closed Date
- 12/22/2021
- Legislative Related
- No
-
Mississippi Medicaid Fraud Control Unit: 2020 Inspection
21-E-12-035.01Examine the Unit�s intake process for complaints of patient abuse or neglect and identify improvements.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/25/2022
- Legislative Related
- No
21-E-12-035.02Take steps to avoid investigative delays and ensure that delays are documented in the case management system.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/25/2022
- Legislative Related
- No
21-E-12-035.03Develop and implement a plan to increase fraud referrals from the Medicaid agency and other sources.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/17/2023
- Legislative Related
- No
21-E-12-035.04Take steps to improve communication and coordination with OIG investigators and other Federal partners.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/25/2022
- Legislative Related
- No
21-E-12-035.05Implement processes to ensure that it reports convictions and adverse actions to Federal partners within the appropriate timeframes.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/15/2022
- Legislative Related
- No
21-E-12-035.06Revise its MOU with the Mississippi Division of Medicaid to reflect current law.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/22/2022
- Legislative Related
- No
21-E-12-035.07Repay Federal matching funds spent on cases that were ineligible for Federal funding.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- $1,150
- Last Update Received
- -
- Closed Date
- 05/17/2023
- Legislative Related
- No
21-E-12-035.08Develop a procedure to ensure that it reports all program income properly on its Federal financial reports.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/17/2023
- Legislative Related
- No
21-E-12-035.09Work with the Mississippi Division of Medicaid to ensure the return of the Federal Government�s share of all recoveries.- Status
- Open Unimplemented
- Responsible Agency
- MFCU
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 05/19/2022
- Next Update Expected
- 02/13/2023
- Legislative Related
- No
21-E-12-035.10Update its policies and procedures manual to reflect Unit operations and enhance the manual�s organization.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/15/2022
- Legislative Related
- No
21-E-12-035.11Develop written policies and procedures and take other steps to ensure that periodic supervisory reviews are conducted and documented in the case files.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/15/2022
- Legislative Related
- No
21-E-12-035.12Update its training plan to include annual training hours for each professional discipline.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/15/2022
- Legislative Related
- No
-
Medicare Paid New Hospitals Three Times More for Their Capital Costs Than They Would Have Been Paid Under the Inpatient Prospective Payment System
21-A-07-141.01We recommend that the Centers for Medicare & Medicaid Services review the findings in this report and, if it determines that a separate payment methodology for capital costs at new hospitals is no longer warranted, change its regulations to require new hospitals to have their Medicare capital costs paid through the IPPS with an option for payment adjustments or supplemental payments if necessary.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 05/15/2025
- Next Update Expected
- 11/15/2025
- Legislative Related
- No
-
Oklahoma's Oversight of Medicaid Outpatient Services for Opioid Use Disorder Was Generally Effective
21-A-06-140.01We recommend that the Oklahoma Health Care Authority consider whether more of an emphasis on counseling could improve OUD outcomes and, if so, take steps to increase the appropriate use of counseling with OUD drugs in outpatient OUD treatment.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/16/2021
- Next Update Expected
- 06/27/2022
- Legislative Related
- No
21-A-06-140.02We recommend that the Oklahoma Health Care Authority develop policies and procedures to ensure that Medicaid behavioral health services are reviewed on an ongoing basis.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/16/2021
- Next Update Expected
- 06/27/2022
- Legislative Related
- No
-
Missouri Claimed Federal Reimbursement for $3.4 Million in Payments to Health Home Providers That Did Not Meet Medicaid Requirements
21-A-07-139.01We recommend that the Missouri Department of Social Services refund $3,411,531 to the Federal Government.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $3,411,531
- Last Update Received
- 10/02/2025
- Next Update Expected
- 04/02/2026
- Legislative Related
- No
21-A-07-139.02We recommend that the Missouri Department of Social Services improve its monitoring of the health home program to ensure that health home providers comply with Federal and State requirements for maintaining documentation to support the services for which the providers billed and received PMPM payments.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 10/02/2025
- Next Update Expected
- 04/02/2026
- Legislative Related
- No
-
Palmetto Government Benefits Administrator, LLC, Did Not Claim Some Allowable Medicare Pension Costs Through Its Incurred Cost Proposals
21-A-07-131.01We recommend that Palmetto work with CMS to ensure that its final settlement of contract costs reflects an increase in Medicare pension costs of $998,912 for CYs 2012-2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/01/2022
- Legislative Related
- No
-
Companion Data Services, LLC, Claimed Some Unallowable Medicare Postretirement Benefit Costs Through Its Incurred Cost Proposals
21-A-07-132.01We recommend that CDS work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare PRB costs for $73,594 for CYs 2012-2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $73,594
- Last Update Received
- -
- Closed Date
- 11/02/2022
- Legislative Related
- No
-
Companion Data Services, LLC, Claimed Some Unallowable Medicare Excess Plan Costs Through Its Incurred Cost Proposals
21-A-07-133.01We recommend that CDS work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare EP costs of $8581 for CYs 2015 and 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $8,581
- Last Update Received
- -
- Closed Date
- 12/14/2022
- Legislative Related
- No
-
Palmetto Government Benefits Administrator, LLC, Claimed Some Unallowable Medicare Postretirement Benefit Costs Through Its Incurred Cost Proposals
21-A-07-135.01We recommend that Palmetto work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare PRB costs of $2,848,586 for CYs 2012-2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $2,848,586
- Last Update Received
- -
- Closed Date
- 12/21/2022
- Legislative Related
- No
-
Palmetto Government Benefits Administrator, LLC, Claimed Some Unallowable Medicare Supplemental Executive Retirement Plan III Costs Through Its Incurred Cost Proposals
21-A-07-136.01We recommend that Palmetto work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare SERP III costs of $25,162 for CYs 2015 and 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $25,162
- Last Update Received
- -
- Closed Date
- 11/02/2022
- Legislative Related
- No
-
Palmetto Government Benefits Administrator, LLC, Claimed Some Unallowable Excess Plan Costs Through Its Incurred Cost Proposals
21-A-07-137.01We recommend that Palmetto work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare Excess Plan costs of $406,791 for CYs 2015 and 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $406,791
- Last Update Received
- -
- Closed Date
- 11/02/2022
- Legislative Related
- No
-
Medicare Continues To Make Overpayments for Chronic Care Management Services, Costing the Program and Its Beneficiaries Millions of Dollars
21-A-07-129.01We recommend that the Centers for Medicare & Medicaid Services direct the Medicare contractors to recover the $1,918,278 for claims that are within the reopening period, and instruct providers to refund up to $540,680, which beneficiaries were required to pay; these amounts consist of $1,427,930 in overpayments to providers that billed noncomplex or complex CCM services more than once for the same beneficiaries for the same service periods and up to $406,080 in cost-sharing overcharges to these beneficiaries; $438,262 in overpayments to providers that billed for both noncomplex or complex CCM services and overlapping care management services rendered to the same beneficiaries for the same service periods and up to $121,166 in cost-sharing overcharges to these beneficiaries; and $52,086 in overpayments to providers that billed for incremental complex CCM services associated with overpayments for complex CCM services that we identified and up to $13,434 in cost-sharing overcharges to th- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $1,918,278
- Last Update Received
- -
- Closed Date
- 03/22/2023
- Legislative Related
- No
21-A-07-129.02We recommend that the Centers for Medicare & Medicaid Services direct the Medicare contractors based on the results of this audit, notify appropriate providers (i.e., those for whom CMS determines that this audit constitutes credible information of potential overpayments) so that the providers can exercise reasonable diligence to identify, report, and return any overpayments in accordance with the 60-day rule and identify any of those returned overpayments as having been made in accordance with this recommendation.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 03/18/2024
- Next Update Expected
- 06/09/2025
- Legislative Related
- No
21-A-07-129.03We recommend that the Centers for Medicare & Medicaid Services direct the Medicare contractors to implement claim system edits to prevent and detect overpayments for noncomplex and complex CCM services.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/08/2023
- Legislative Related
- No
-
Almost All of the Medicare Pension Costs That Companion Data Services, LLC, Claimed Through Its Incurred Cost Proposals Were Allowable
21-A-07-130.01We recommend that CDS LLC work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare pension costs of $8989 for CYs 2012 through 2016.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $8,989
- Last Update Received
- -
- Closed Date
- 04/24/2023
- Legislative Related
- No