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Recommendations Tracker
HHS-OIG provides independent and objective oversight that promotes economy, efficiency, and effectiveness in HHS programs and operations. To drive this positive change, we produce reports and identify recommendations for improvement. We have developed this public-facing page for tracking all of our open recommendations.
Use the “Top Unimplemented” View below to read OIG’s Top Unimplemented Recommendations—a subset that we think, if implemented, would have the most impact (learn more). Notable differences from our previous Top Unimplemented Recommendations report include:
- The list is comprised of individual recommendations from OIG reports, not rolled up by topic.
- No arbitrary cap is imposed on the number of recommendations included.
- Status updates as recommendations are implemented.
Summary of All Recommendations
Updated Monthly · Last updated on January 15, 2025
1,320
Unimplemented
recommendations
2,760
Implemented and Closed
recommendations since FY 2017
Views
OIG Recommendations Grouped by Report
-
Pennsylvania Generally Complied With Maternal, Infant, and Early Childhood Home Visiting Program Requirements
19-A-03-003.01Determine whether ECSD expended the $252,399 according to program requirements and refund to the Federal Government any amount not expended according to program requirements.- Status
- Closed Implemented
- Responsible Agency
- HRSA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/08/2019
- Legislative Related
- No
19-A-03-003.02Develop additional written procedures to provide monitoring and oversight of subrecipient financial management to ensure that subrecipients' general ledgers accurately reflect the costs claimed on their expenditure reports.- Status
- Closed Implemented
- Responsible Agency
- HRSA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/08/2019
- Legislative Related
- No
-
Ohio Medicaid Managed Care Organizations Received Capitation Payments After Beneficiaries' Deaths Audit
19-A-05-002.01We recommend that the State agency refund $37,974,949 to the Federal Government.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $37,974,949
- Last Update Received
- -
- Closed Date
- 11/04/2020
- Legislative Related
- No
19-A-05-002.02We recommend that the State agency identify and recover unallowable payments made to MCOs during our audit period on behalf of deceased beneficiaries, which we estimate to be at least $51,294,467- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/20/2019
- Legislative Related
- No
19-A-05-002.03We recommend that the State agency identify capitation payments made on behalf of deceased beneficiaries before and after our audit period, and repay the Federal share of amounts recovered.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/28/2023
- Legislative Related
- No
19-A-05-002.04We recommend that the State agency ensure that Ohio Benefits alerts county case workers of beneficiariesÆ DODs and that DODs are recorded in a timely manner to prevent unallowable payments.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/20/2019
- Legislative Related
- No
-
Many Inpatient Rehabilitation Facility Stays Did Not Meet Medicare Coverage and Documentation Requirements
18-A-01-162.01We recommend that CMS educate IRF clinical and billing personnel on Medicare coverage and documentation requirements and work with providers to identify, develop and share compliance best practices that may lead to improved internal controls.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/29/2019
- Legislative Related
- No
18-A-01-162.02We recommend that CMS increase oversight activities for IRFs, such as postpayment medical review, to determine compliance with coverage and documentation requirements, including a review of a subsample of the 135 IRFs in this review that had 1 or more sampled stays that did not comply with Medicare requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/04/2019
- Legislative Related
- No
18-A-01-162.03We recommend that CMS work with the Office of Medicare Hearings and Appeals to further evaluate the ALJ hearing process and make any necessary improvements to ensure that Medicare coverage and documentation requirements for IRF care are fairly represented.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/05/2019
- Legislative Related
- No
18-A-01-162.04We recommend that CMS reevaluate the IRF payment system, which could include conducting a demonstration project requiring prior authorization for Part A IRF stays modeled on Medicare Advantage practices; studying the relationship between IRF PPS payment rates and costs and seek legislative authority to make any changes necessary to more closely align them; and considering the high error rate found in this report and CERT reviews in future acute inpatient rehabilitation service payment reform, which may be a component of a unified post-acute-care PPS system.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/01/2023
- Legislative Related
- No
-
Wisconsin Medicaid Managed Care Organizations Received Capitation Payments After Beneficiaries' Deaths
18-A-05-163.01We recommend that the State agency recover unallowable payments totaling $589,478 from MCOs and refund $347,822 (Federal share) to the Federal Government- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $347,822
- Last Update Received
- -
- Closed Date
- 03/28/2019
- Legislative Related
- No
18-A-05-163.02We recommend that the State agency identify and recover capitation payments made on behalf of deceased beneficiaries before and after our audit period, and repay the Federal share of amounts recovered- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2019
- Legislative Related
- No
18-A-05-163.03We recommend that the State agency strengthen its policies and procedures for identifying deceased beneficiaries and correctly entering DODs in CARES to ensure that DODs are recorded in a timely manner to prevent unallowable payments.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2019
- Legislative Related
- No
-
New Hampshire Medicaid Fraud Control Unit: 2017 Onsite Review
18-E-09-039.01Develop and implement a plan to increase referrals from the Medicaid agency and MCOs- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/17/2019
- Legislative Related
- No
18-E-09-039.02Develop and implement a plan to reduce staff and leadership turnover- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/17/2019
- Legislative Related
- No
18-E-09-039.03Implement policies and procedures to ensure that significant investigative delays are explained in the case files and that periodic supervisory reviews are documented- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/17/2019
- Legislative Related
- No
18-E-09-039.04Revise its fiscal control policies governing vehicle costs- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/17/2019
- Legislative Related
- No
-
Medicare Advantage Appeal Outcomes and Audit Findings Raise Concerns About Service and Payment Denials
18-E-09-043.01CMS should enhance its oversight of MAO contracts, including those with extremely high overturn rates and/or low appeal rates, and take corrective action as appropriate.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/14/2024
- Legislative Related
- No
18-E-09-043.02CMS should address persistent problems related to inappropriate denials and insufficient denial letters in Medicare Advantage.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/08/2020
- Legislative Related
- No
18-E-09-043.03CMS should provide beneficiaries with clear, easily accessible information about serious violations by MAOs.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 06/08/2023
- Next Update Expected
- 07/17/2024
- Legislative Related
- No
-
The Indian Health Service Did Not Always Resolve Audit Recommendations in Accordance With Federal Requirements
18-A-07-161.01We recommend that IHS follow its policies and procedures related to the non-Federal audit resolution process to ensure that management decisions are issued within the required 6-month resolution period.- Status
- Closed Implemented
- Responsible Agency
- IHS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/22/2022
- Legislative Related
- No
18-A-07-161.02We recommend that IHS update policies and procedures related to the Federal audit resolution process to include specifying the detailed steps to be taken to ensure that management decisions are issued within the required 6-month resolution period.- Status
- Closed Implemented
- Responsible Agency
- IHS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/22/2022
- Legislative Related
- No
18-A-07-161.03We recommend that IHS promptly resolve the 513 outstanding audit recommendations that were past due as of September 30, 2016.- Status
- Closed Implemented
- Responsible Agency
- IHS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/22/2022
- Legislative Related
- No
18-A-07-161.04We recommend that IHS follow the quarterly reconciliation process that it implemented at the end of our audit period.- Status
- Closed Implemented
- Responsible Agency
- IHS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/22/2022
- Legislative Related
- No
18-A-07-161.05We recommend that IHS give higher priority to audit resolution so that the audit resolution process is conducted in accordance with Federal requirements.- Status
- Closed Implemented
- Responsible Agency
- IHS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/22/2022
- Legislative Related
- No
-
New Jersey Medicaid Fraud Control Unit: 2017 Onsite Review
18-E-06-041.01Change the supervisory structure to provide the Unit Director with supervision of all Unit staff, oversight of all its caseload, and independence to make management decisions.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2019
- Legislative Related
- No
18-E-06-041.02Develop and implement a plan to pursue more nonglobal fraud cases as civil matters, and revise the MOU with MFD to include guidance for handling such cases.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2019
- Legislative Related
- No
18-E-06-041.03Take additional steps to ensure the Unit receives an adequate number and quality of fraud referrals from MFD.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2019
- Legislative Related
- No
18-E-06-041.04Assess the adequacy of existing staffing levels and, if appropriate, consider a plan to expand the size of the Unit.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2019
- Legislative Related
- No
18-E-06-041.05Follow its internal controls for time and attendance- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2019
- Legislative Related
- No
18-E-06-041.06Ensure that all case files include documentation of supervisory oversight.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2019
- Legislative Related
- No
-
New York Medicaid Fraud Control Unit: 2017 Onsite Inspection
18-E-12-040.01Take steps to ensure that Unit staff adhere to policies and procedures for securing case files.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/22/2019
- Legislative Related
- No
18-E-12-040.02Create policies and procedures for conducting periodic supervisory reviews of Unit case files, and take steps to ensure that case files include documentation of periodic supervisory reviews.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/17/2019
- Legislative Related
- No
18-E-12-040.03Ensure that the Unit consistently reports convictions and adverse actions to Federal partners within the appropriate timeframes.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/10/2019
- Legislative Related
- No
18-E-12-040.04Ensure that the Federal government, consistent with Unit policy, is reimbursed its share of proceeds received from the sale and transfer of vehicles and any other equipment.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/22/2019
- Legislative Related
- No
18-E-12-040.05Strengthen internal controls to ensure that costs related to time spent by staff on non-Unit activities are excluded from the Unit's claimed grant expenditures.- Status
- Closed Implemented
- Responsible Agency
- MFCU
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/17/2019
- Legislative Related
- No
-
Heartland Human Care Services, Inc., Generally Met Safety Standards, but Claimed Unallowable Rental Costs
18-A-05-160.01We recommend Heartland adhere to classroom staffing-to-child ratios in accordance with State regulations.- Status
- Closed Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/24/2020
- Legislative Related
- No
18-A-05-160.02We commend that Heartland maintain childrenÆs case file documentation in accordance with Office of Refugee Resettlement policy.- Status
- Closed Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/24/2020
- Legislative Related
- No
18-A-05-160.03We recommend Heartland refund $768,460 to Office of Refugee Resettlement for unallowable rental costs ($665,333) and associated indirect costs ($103,127) incurred under the less-than-armÆs-length lease agreements and limit future rental costs under less-than-armÆs-length lease agreements to the amount that would be allowed under Federal regulations.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $768,460
- Last Update Received
- -
- Closed Date
- 09/23/2020
- Legislative Related
- No
-
Etheredge Chiropractic Received Unallowable Medicare Payments for Chiropractic Services
18-A-04-158.01We recommend that Etheredge refund to the Federal Government the portion of the estimated $169,737 overpayment for claims for chiropractic services that did not comply with Medicare requirements and are within the 4-year claims reopening period.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- $169,737
- Last Update Received
- -
- Closed Date
- 03/18/2019
- Legislative Related
- No
18-A-04-158.02We recommend that Etheredge exercise reasonable diligence to identify and return the overpayments in accordance with the 60-day rule, for the remaining portion of the estimated $169,737 overpayment for claims that are outside of the reopening period, and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/18/2019
- Legislative Related
- No
18-A-04-158.03We recommend that Etherege exercise reasonable diligence to identify and return any additional similar overpayments outside of our audit period, in accordance with the 60-day rule, and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/18/2019
- Legislative Related
- No
18-A-04-158.04We recommend that Etherege establish adequate policies and procedures to ensure that chiropractic services billed to Medicare are medically necessary and adequately documented in the medical records.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/18/2019
- Legislative Related
- No
-
Treatment Planning and Medication Monitoring Were Lacking for Children in Foster Care Receiving Psychotropic Medication
18-E-07-037.01ACF should develop a comprehensive strategy to improve StatesÆ compliance with requirements related to treatment planning and medication monitoring for psychotropic medication.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 11/17/2023
- Next Update Expected
- 12/04/2024
- Legislative Related
- No
18-E-07-037.02ACF should assist States in strengthening their requirements for oversight of psychotropic medication by incorporating professional practice guidelines for monitoring children at the individual level.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/04/2023
- Legislative Related
- No
-
First Coast Service Options, Inc., Overstated Medicare's Share of the Medicare Segment Excess Pension Liabilities
18-A-07-155.01We recommend that FCSO decrease Medicare's share of Medicare segment excess pension liabilities as of 12/31/10 by $6,629,592 and recognize $3,685,907 as Medicare's share of Medicare segment excess pension liabilities as a result of the benefit curtailment.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $6,629,592
- Last Update Received
- -
- Closed Date
- 03/03/2022
- Legislative Related
- No
-
FDA Should Further Integrate Its Review of Cybersecurity Into the Premarket Review Process for Medical Devices
18-E-09-036.01FDA should promote the use of presubmission meetings to address cybersecurity-related questions.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/21/2020
- Legislative Related
- No
18-E-09-036.02FDA should include cybersecurity documentation as a criterion in FDAÆs Refuse-to-Accept checklists.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/21/2020
- Legislative Related
- No
18-E-09-036.03FDA should include cybersecurity as an element in the Smart template.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/21/2020
- Legislative Related
- No
-
National Institute of Transplantation, an Independent Histocompatibility Laboratory, Did Not Fully Comply With Medicare's Cost-Reporting Requirements
18-A-09-154.01We recommend that NIT work with the MAC to return $45,940 in potential overpayments identified in this report that are outside of the 3 year reopening period but within the 6-year lookback period in accordance with the 60-day rule, and identify the returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $45,940
- Last Update Received
- -
- Closed Date
- 02/08/2021
- Legislative Related
- No
18-A-09-154.02We recommend that NIT exercise reasonable diligence to identify and return any additional similar overpayments related to cost reports that were not part of our audit in accordance with the 60-day rule, and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/08/2021
- Legislative Related
- No
-
The Fort Peck Assiniboine and Sioux Tribes Improperly Administered Some Low-Income Home Energy Assistance Program Funds for Fiscal Years 2011 Through 2015
18-A-07-152.01We recommend that the Fort Peck Tribes refund to the Federal Government $436,765 for grant funds that remained unobligated after the 2-year grant period.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $436,765
- Last Update Received
- -
- Closed Date
- 01/06/2021
- Legislative Related
- No
18-A-07-152.02We recommend that the Fort Peck Tribes develop and implement controls to verify that FFRs and Carryover Reports accurately report the amount of unobligated funds in the current year and to ensure that the tribes repay to the Federal Government amounts that can no longer be obligated because those amounts exceeded the 2-year grant period.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2021
- Legislative Related
- No
18-A-07-152.03We recommend that the Fort Peck Tribes develop and implement controls to verify that all applicants for LIHEAP assistance report all royalty income in their applications.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2021
- Legislative Related
- No
18-A-07-152.04We recommend that the Fort Peck Tribe develop and implement policies and procedures to track credit balances in beneficiariesÆ accounts held by energy suppliers to ensure that all unused LIHEAP funds are returned to the tribe so that excess funds can be used to provide assistance for additional benefits and for other purposes, such as crisis situations and residential weatherization, as described in the Manual.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2021
- Legislative Related
- No
18-A-07-152.05We recommend that the Fort Peck Tribes develop and implement policies and procedures to ensure that FFRs, Carryover Reports, and Household Reports are properly completed and timely submitted to ACF.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2021
- Legislative Related
- No
18-A-07-152.06We recommend that the Fort Peck Tribes maintain documentation, to include an up-to-date client listing and data on the number of households receiving LIHEAP assistance, to support the information reported in the Household Reports that they submit to ACF.- Status
- Closed Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/16/2019
- Legislative Related
- No
-
Mississippi Did Not Comply With Federal Waiver and State Requirements at All 20 Adult Day Care Facilities Reviewed
18-A-04-151.01We recommended that the State agency ensure that providers correct the 564 instances of provider noncompliance identified in this report.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/06/2021
- Legislative Related
- No
18-A-04-151.02We recommend that the State agency improve its oversight and monitoring of providers.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/19/2019
- Legislative Related
- No
18-A-04-151.03We recommend that the State agency work with providers to improve their facilities, staffing, and training.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/19/2019
- Legislative Related
- No
-
Liberty Medical, LLC, Received Unallowable Medicare Payments for Inhalation Drugs
18-A-09-150.01We recommend that Liberty refund to the DME MACs $47,526 in estimated overpayments for inhalation drugs (of which $2,408 was overpayments identified in our sample).- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $47,526
- Last Update Received
- -
- Closed Date
- 08/02/2019
- Legislative Related
- No
18-A-09-150.02We recommend that Liberty exercise reasonable diligence to identify and return any additional similar overpayments outside of our audit period, in accordance with the 60-day rule, and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/02/2019
- Legislative Related
- No
18-A-09-150.03We recommend that Liberty strengthen its policies and procedures to ensure that it can provide medical records for inhalation drugs when requested.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/02/2019
- Legislative Related
- No
18-A-09-150.04We recommend that Liberty improve its order-processing system to maintain adequate proof-of-delivery documentation.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/02/2019
- Legislative Related
- No
-
Medicare Improperly Paid Hospitals Millions of Dollars for Intensity-Modulated Radiation Therapy Planning Services
18-A-09-146.01We recommend that CMS implement an edit to prevent improper payments for IMRT planning services that are billed before (e.g., up to 14 days before) IMRT planning CPT code 77301 is billed, which could have saved as much as $25,754,171 during our audit period and as much as $5,412,297 in the 2 years after our audit period- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $31,166,468
- Last Update Received
- -
- Closed Date
- 08/15/2018
- Legislative Related
- No
18-A-09-146.02We recommend that CMS work with the Medicare contractors to educate hospitals on properly billing Medicare for IMRT planning services.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/04/2019
- Legislative Related
- No
-
Medicare Made Improper and Potentially Improper Payments for Emergency Ambulance Transports to Destinations Other Than Hospitals or Skilled Nursing Facilities
18-A-09-147.01We recommend that CMS direct the Medicare contractors to recover the portion of the $975,154 in improper payments made to providers for claim lines for emergency ambulance transports to destinations not covered by Medicare that are within the 4-year claim-reopening period.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- $975,154
- Last Update Received
- -
- Closed Date
- 06/11/2021
- Legislative Related
- No
18-A-09-147.02We recommend that CMS direct the Medicare contractors to review claim lines that are within the 4-year claim-reopening period for emergency ambulance transports to destinations other than hospitals or SNFs that might have been covered by Medicare for nonemergency ambulance transports and recover any improper payments identified, which could represent $928,092 in improper payments.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/04/2019
- Legislative Related
- No
18-A-09-147.03We recommend that CMS for the remaining portion of the $1,903,246, which is outside of the Medicare reopening and recovery periods, instruct the Medicare contractors to notify providers of potentially improper payments so that those providers can exercise reasonable diligence to investigate and return any identified similar improper payments in accordance with the 60-day rule, and identify and track any returned improper payments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $246,821
- Last Update Received
- -
- Closed Date
- 06/11/2021
- Legislative Related
- No
18-A-09-147.04We recommend that CMS direct the Medicare contractors to review claim lines after our audit period for emergency ambulance transports to destinations not covered by Medicare and recover any improper payments identified.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/04/2019
- Legislative Related
- No
18-A-09-147.05We recommend that CMS require the Medicare contractors to implement nation-wide prepayment edits to deny payments for emergency ambulance transports to destinations not covered by Medicare.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/15/2022
- Legislative Related
- No
18-A-09-147.06We recommend that CMS based on the results of the Medicare contractors' review of emergency ambulance transports to destinations other than hospitals or SNFs that might have been covered by Medicare for nonemergency ambulance transports, consider (1) directing the Medicare contractors to review claim lines after our audit period and recover any improper payments identified and (2) requiring the Medicare contractors to implement nation-wide prepayment edits specific to emergency ambulance transports that would either deny payment or mandate prepayment review for emergency ambulance transports to destinations other than hospitals or SNFs that might have been covered by Medicare for nonemergency ambulance transports.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/04/2019
- Legislative Related
- No