Recommendations Tracker
HHS-OIG provides independent and objective oversight that promotes economy, efficiency, and effectiveness in HHS programs and operations. To drive this positive change, we produce reports and identify recommendations for improvement. We have developed this public-facing page for tracking all of our open recommendations.
Use the Top Unimplemented View below to read OIG's Top Unimplemented Recommendations. In OIG’s view, these top recommendations for HHS programs, if implemented, would have the greatest impact in terms of cost savings, program effectiveness and efficiency, and public health and safety. Learn more
Summary of All Recommendations
Updated Monthly · Last updated on December 17, 2025
1,189
Unimplemented
recommendations
3,163
Implemented and Closed
recommendations since FY 2017
Views
OIG Recommendations Grouped by Report
-
National Government Services, Inc., Claimed Some Unallowable Medicare Supplemental Executive Retirement Plan Costs Through Its Incurred Cost Proposals
19-A-07-158.01We recommend that NGS work with CMS to revise its ICPs for CYs 2007-2014 reduce its claimed Medicare SERP costs by $268,633.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $268,633
- Last Update Received
- -
- Closed Date
- 09/09/2020
- Legislative Related
- No
-
National Government Services, Inc., Did Not Claim Some Medicare Postretirement Benefit Plan Costs Through Its Incurred Cost Proposals
19-A-07-159.01We recommend that NGS work with CMS to ensure that its final settlement of contract costs reflects an increase in Medicare PRB costs of $2,955,882 for CYs 2007-2014.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/26/2020
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Medicare Nonqualified Plans Costs Through Its Incurred Cost Proposals
19-A-07-160.01We recommend that NGS work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare nonqualified costs of $971829 for CYs 2007-2014.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $971,820
- Last Update Received
- -
- Closed Date
- 09/09/2020
- Legislative Related
- No
-
Patient Safety Organizations: Hospital Participation, Value, and Challenges
19-E-01-044.01AHRQ should develop and execute a communications strategy to increase hospitals' awareness of the program and its value to participants.- Status
- Closed Implemented
- Responsible Agency
- AHRQ
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/19/2021
- Legislative Related
- No
19-E-01-044.02AHRQ should take steps to encourage PSOs to participate in the NPSD, including accepting data into the NPSD in other formats, in addition to the Common Formats.- Status
- Closed Implemented
- Responsible Agency
- AHRQ
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/25/2022
- Legislative Related
- No
19-E-01-044.03AHRQ should update guidance for PSOs on the initial and continued listing processes.- Status
- Closed Implemented
- Responsible Agency
- AHRQ
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/25/2022
- Legislative Related
- No
-
Vetting Peer Reviewers at NIH's Center for Scientific Review: Strengths and Limitations
19-E-01-046.01NIH should update its guidance on vetting peer reviewer nominees to identify potential foreign threats to research integrity, in consultation with national security experts, as needed.- Status
- Closed Acceptable Alternative
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/17/2023
- Legislative Related
- No
19-E-01-046.02NIH should work with the HHS Office of National Security to develop a risk-based approach for identifying those peer reviewer nominees who warrant additional vetting.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/17/2023
- Legislative Related
- No
-
NIH Has Made Strides in Reviewing Financial Conflicts of Interest in Extramural Research, But Could Do More
19-E-03-045.01NIH should perform periodic quality assurance reviews of information in the FCOI module to ensure the adequacy of oversight regarding FCOIs.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/05/2020
- Legislative Related
- No
19-E-03-045.02NIH should use information regarding foreign affiliations and support that it collects during the pre-award process to decide whether to revise its FCOI review process to address concerns regarding foreign influence.- Status
- Closed Superseded
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/01/2022
- Legislative Related
- No
-
The National Institutes of Health Has Limited Policies, Procedures, and Controls in Place for Helping To Ensure That Institutions Report All Sources of Research Support, Financial Interests, and Affiliations
19-A-03-156.01We recommend NIH determine whether the 1,013 institutions identified by this review as not having FCOI policies on their website have FCOI policies and have the institutions post their policies.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/17/2022
- Legislative Related
- No
19-A-03-156.02We recommend NIH enhance its FCOI monitoring program to ensure institutions resolve identified deficiencies- Status
- Open Unimplemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 06/08/2022
- Next Update Expected
- 06/06/2025
- Legislative Related
- No
19-A-03-156.03We recommend NIH enhance its FCOI monitoring program to review all grantee websites to ensure that FCOI policies are publicly accesible.- Status
- Open Unimplemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 06/08/2022
- Next Update Expected
- 06/06/2025
- Legislative Related
- No
19-A-03-156.04We recommend NIH implement procedures to ensure that institutions have FCOI policies and make them publicly accessible.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/07/2020
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Supplemental Executive Retirement Plan Costs Through Its Final Administrative Cost Proposals
19-A-07-153.01We recommend that NGS work with CMS to revise its FACPs for FYs 2007-2013 to reduce its claimed Medicare SERP costs by $36,524.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- $36,524
- Last Update Received
- -
- Closed Date
- 03/26/2020
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Medicare Nonqualified Plans Costs Through Its Final Administrative Cost Proposals
19-A-07-154.01We recommend that NGS revise its FACPS for FYs 2007 through 2013 to reduce its claimed nonqualified plan costs by $426,123.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $426,123
- Last Update Received
- -
- Closed Date
- 03/26/2020
- Legislative Related
- No
-
Department of Health and Human Services Had Email Requirements for Political Appointees, but Office of the Secretary Lacked Effective Monitoring and Enforcement
19-A-18-152.01We recommend that HHS implement a policy requiring all HHS agencies and offices to implement automated controls to block employees from accessing personal email accounts from HHS networks.- Status
- Closed Unimplemented
- Responsible Agency
- OS
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/14/2025
- Legislative Related
- No
19-A-18-152.02We recommend that OS implement a process to ensure that all OS political appointees, employees, and contractors complete the required security awareness trainings in a timely manner.- Status
- Closed Implemented
- Responsible Agency
- OS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/06/2021
- Legislative Related
- No
19-A-18-152.03We recommend that OS implement procedures to ensure that all its staff are properly listed and classified in the categories of political appointees, employees, contractors, and supervisors.- Status
- Closed Implemented
- Responsible Agency
- OS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/29/2022
- Legislative Related
- No
-
CMS Paid Over $277 Million in Unallowable CHIPRA Bonus Payments Based on Incorrect Enrollment Data
19-A-04-151.01We recommend that CMS continue to work with States to collect the remaining $188,923,287 in unallowable payments from the $277,242,948 that we previously identified in the reports listed in Appendix B of this report.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/23/2019
- Legislative Related
- No
19-A-04-151.02We recommend that CMS consider the results of these reviews when implementing similar programs to ensure that timely and accurate data are available for adequate oversight, followup, and verification.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/23/2019
- Legislative Related
- No
-
Some Medicare Part D Beneficiaries Face Avoidable Extra Steps That Can Delay or Prevent Access to Prescribed Drugs
19-E-09-042.01CMS should take additional steps to improve electronic communication between Part D sponsors and prescribers to reduce avoidable pharmacy rejections and coverage denials.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/07/2021
- Legislative Related
- No
19-E-09-042.02CMS should take action to reduce inappropriate pharmacy rejections.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/15/2025
- Next Update Expected
- 06/11/2026
- Legislative Related
- No
19-E-09-042.03CMS should take action to reduce inappropriate coverage denials.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/11/2025
- Legislative Related
- No
19-E-09-042.04CMS should provide beneficiaries with clear, easily accessible information about sponsor performance problems, including those relate to inappropriate pharmacy rejections and coverage denials.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/11/2025
- Legislative Related
- No
-
Reasonable Assumptions in Manufacturer Reporting of AMPs and Best Prices
19-E-12-041.01CMS should issue guidance related to the areas identified in the report, specifically value based purchasing arrangements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/24/2021
- Legislative Related
- No
19-E-12-041.02CMS should assess the costs and benefits of implementing a targeted process to review certain assumptions.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/24/2021
- Legislative Related
- No
19-E-12-041.03CMS should implement a system to share responses to manufacturer inquiries for technical assistance.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/04/2024
- Legislative Related
- No
-
Provider Shortages and Limited Availability of Behavioral Health Services in New Mexico's Medicaid Managed Care
19-E-02-038.01CMS should identify States that have limited availability of behavioral health services and develop strategies and share information to ensure that Medicaid managed care enrollees have timely access to these services.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/14/2024
- Legislative Related
- No
19-E-02-038.02New Mexico Human Services Department should take steps to expand New Mexico's overall behavioral health workforce.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.03New Mexico Human Services Department should increase behavioral health providers' participation in Medicaid managed care.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.04New Mexico Human Services Department should review its standards governing access to care and determine whether additional standards are needed for behavioral health providers.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.05New Mexico Human Services Department should improve access to transportation for Medicaid managed care enrollees needing behavioral health services.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.06New Mexico Human Services Department should work with State partners to strengthen access to broadband in rural and frontier counties.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.07New Mexico Human Services Department should expand the use of telehealth to increase the availability of behavioral health services.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.08New Mexico Human Services Department should take steps to increase adoption of electronic health records and participation in the State Health Information Exchange by behavioral health providers.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.09New Mexico Human Services Department should identify and share information about strategies to improve care coordination.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.10New Mexico Human Services Department should expand initiatives to integrate behavioral and primary healthcare.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
19-E-02-038.11New Mexico Human Services Department should share information about open-access scheduling and the Treat First Clinical Model and promote expansion.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/17/2021
- Legislative Related
- No
-
Ohio Made Medicaid Capitation Payments That Were Duplicative or Were Improper Based on Beneficiary Eligibility Status or Demographics
19-A-05-150.01We recommend that the Ohio Department of Medicaid refund $6,729,855 (Federal share) in overpayments to the Federal Government.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $6,729,855
- Last Update Received
- -
- Closed Date
- 02/13/2021
- Legislative Related
- No
19-A-05-150.02We recommend that the Ohio Department of Medicaid test monthly capitation payment data to determine whether Ohio Benefits controls added after our audit period are effectively preventing duplicative monthly capitation payments.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/15/2022
- Legislative Related
- No
19-A-05-150.03We recommend that the Ohio Department of Medicaid implement a process that addresses beneficiary system updates to MITS with retroactive eligibility status and category changes on a case-by-case basis.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/15/2022
- Legislative Related
- No
19-A-05-150.04We recommend that the Ohio Department of Medicaid implement system prompts in Ohio Benefits that encourage users to verify the beneficiary's date of birth or gender before making changes in the system- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/13/2021
- Legislative Related
- No
-
Medicare Incorrectly Paid Providers for Emergency Ambulance Transports From Hospitals to Skilled Nursing Facilities
19-A-09-149.01We recommend that the Centers for Medicare & Medicaid Services develop a fraud prevention model specific to emergency ambulance transports from hospitals to skilled nursing facilities to help ensure that payments for these ambulance transports comply with Federal requirements, which could have saved an estimated $849,170 during our audit period and $119,548 in calendar year 2018.- Status
- Closed Unimplemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- $968,718
- Last Update Received
- -
- Closed Date
- 05/25/2023
- Legislative Related
- No
-
Vermont's Office of Child Support Needs Better Oversight Over Its Administrative Costs Claimed
19-A-01-148.01We recommend that the Vermont Office of Child Support refund $48,891 ($32,268 Federal share) for Title IV-D MPRs, which were reimbursed at the incorrect county rate.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $32,268
- Last Update Received
- -
- Closed Date
- 05/07/2021
- Legislative Related
- No
19-A-01-148.02We recommend the State agency develop policies and procedures to prevent incorrect rates from being paid and ensure supporting documentation and invoices are reviewed and approved prior to the payment to the court administrator's office and strengthen internal controls to ensure these invoice-review processes are followed.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/07/2021
- Legislative Related
- No
19-A-01-148.03We recommend the State agency work with ACF to determine what portion of the $1,374,320 ($907,051) for unsupported salaries allocated represents Title IV-D eligible costs or refund the entire amount.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- $907,051
- Last Update Received
- -
- Closed Date
- 05/17/2021
- Legislative Related
- No
19-A-01-148.04We recommend the State agency develop policies and procedures for allocating salaries to the individual family courts which ensures the allocation is supported and accurately reflects the relative benefits received. Specifically ensure the courts report their Title IV-D activities each pay period as described within the cooperative agreement, and ensure the IAG performs its functions as outlined within the cooperative agreement to maintain the key internal control of segregation of key duties by reviewing job positions, employee activity, and interviews managing supervisors and staff to determine the reasonable amount of resources (time and effort) that staff devotes to the Family Division.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/07/2021
- Legislative Related
- No
19-A-01-148.05We recommend the State agency refund $180,288 ($118,990 Federal share) for duplicate Title IV-D MPRs.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $118,990
- Last Update Received
- -
- Closed Date
- 05/07/2021
- Legislative Related
- No
19-A-01-148.06We recommend the State agency work with the court administrator's office to improve the MPR processing system and establish policies and procedures and application controls to ensure duplicates can be prevented or detected or establish policies and procedures to ensure a manual review of all MPRs is performed.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/07/2021
- Legislative Related
- No
-
Care Provider Facilities Described Challenges Addressing Mental Health Needs of Children in HHS Custody
19-E-09-036.01ORR should identify and disseminate evidence-based approaches to addressing trauma in short-term therapy.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/17/2024
- Legislative Related
- No
19-E-09-036.02ORR should develop and implement strategies to assist care provider facilities in overcoming obstacles to hiring and retaining qualified mental health clinicians.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 11/26/2024
- Next Update Expected
- 12/17/2025
- Legislative Related
- No
19-E-09-036.03ORR should assess whether to establish maximum caseloads for individual mental health clinicians.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/24/2023
- Legislative Related
- No
19-E-09-036.04ORR should help care provider facilities improve their access to mental health specialists.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/17/2024
- Legislative Related
- No
19-E-09-036.05ORR should increase therapeutic placement options for children who require more intensive mental health treatment.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/22/2022
- Legislative Related
- No
19-E-09-036.06ORR should take all reasonable steps to minimize the time that children remain in ORR custody.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/24/2023
- Legislative Related
- No
-
New Jersey Did Not Bill Manufacturers for Tens of Millions of Dollars in Rebates for Drugs Dispensed to Enrollees of Medicaid Managed-Care Organizations
19-A-02-144.01We recommend that the State agency bill for and collect from manufacturers rebates for single-source and top-20 multiple-source pharmacy and physician-administered drugs and refund to the Federal Government the estimated $28,103,346 (Federal share).- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $28,103,346
- Last Update Received
- 09/12/2025
- Next Update Expected
- 04/01/2026
- Legislative Related
- No
19-A-02-144.02We recommend the State agency work with CMS to determine whether the other pharmacy and physician-administered drugs were eligible for rebates and, if so, upon receipt of the rebates, refund up to an estimated $47,426,944 (Federal share) our audit period and $119,561,574 (Federal share) for the nearly 4-year period before our audit period.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 09/12/2025
- Next Update Expected
- 04/01/2026
- Legislative Related
- No
19-A-02-144.03We recommend that the State agency strengthen its NDC edit (implemented on January 1, 2015), to ensure that NDCs are captured for all drug utilization data.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 09/12/2025
- Next Update Expected
- 04/01/2026
- Legislative Related
- No
19-A-02-144.04We recommend that the State agency develop and implement written policies and procedures for its drug rebate program.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 09/12/2025
- Next Update Expected
- 04/01/2026
- Legislative Related
- No
19-A-02-144.05We recommend that the State agency ensure that all pharmacy and physician-administered drugs eligible for rebates are processed for rebates.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 09/12/2025
- Next Update Expected
- 04/01/2026
- Legislative Related
- No
-
Twin Palms Received Unallowable Medicare Payments for Chiropractic Services
19-A-04-145.01We recommend that Twin Palms refund to the Federal Government the portion of the estimated $317,038 overpayment for claims for chiropractic services that did not comply with Medicare requirements and are within the 4-year claims reopening period.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $40,802
- Last Update Received
- -
- Closed Date
- 01/28/2020
- Legislative Related
- No
19-A-04-145.02We recommend that Twin Palms exercise reasonable diligence for the remaining portion of the estimated $317,038 overpayment for claims that are outside of the 4-year claims reopening period to identify and return the overpayments in accordance with the 60-day rule and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/28/2020
- Legislative Related
- No
19-A-04-145.03We recommend that Twin Palms exercise reasonable diligence to identify and return any additional similar overpayments outside of our audit period, in accordance with the 60-day rule, and identify any returned overpayments as having been made in accordance with this recommendation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/28/2020
- Legislative Related
- No
19-A-04-145.04We recommend that Twin Palms establish policies and procedures to ensure that chiropractic services billed to Medicare are medically necessary, adequately documented in the medical records, and correctly coded.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/28/2020
- Legislative Related
- No