Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Hospitals Charged CMS for Trauma Team Activations That Did Not Comply With Federal Requirements

Issued on  | Posted on  | Report number: A-01-23-00500

Why OIG Did This Audit

  • There has been significant press about trauma care over the past decade including allegations that hospitals are deliberately overusing trauma team activation codes and patients are being forced to pay exorbitant medical costs when the care does not seem to rise to trauma level care.
  • There has also been media attention on the variability of trauma fees among hospitals and how much patients are forced to pay.
  • This audit assessed whether CMS made Medicare payments to providers for trauma team activations that complied with Federal requirements.

What OIG Found

  • CMS made Medicare payments to trauma centers for trauma team activations that did not comply with Federal requirements. Specifically, 107 of 125 sampled claims with trauma team activations did not meet Medicare requirements—100 sampled claims had unallowable trauma team activation charges that totaled $728,468, and 7 sampled claims had coding errors that did not have any impact on payment or charges associated with the trauma team activation.
  • We estimated that approximately 77 percent of all claims submitted to Medicare with trauma team activations did not comply with Federal requirements. Additionally, we estimated that hospitals also billed approximately $2.4 billion in unallowable charges for trauma team activations that did not meet Medicare requirements from January 1, 2020, through June 30, 2022.

What OIG Recommends

We made four recommendations, including that CMS take the necessary steps to address the estimated $2.4 billion in unallowable trauma team activation charges reported on hospitals’ cost reports and the resulting incorrect outlier payments to improve the accuracy of data used to establish future prospective payment system payment rates. In addition, we made procedural recommendations. The full recommendations are in the report.

CMS did not concur with our first and second recommendations. CMS did not indicate concurrence or nonconcurrence with our third and fourth recommendations but stated that it will review existing guidance and assess the need for additional education.

25-A-01-123.01 to CMS - Open Unimplemented
Update expected on 03/22/2026
We recommend that the Centers for Medicare & Medicaid Services take the necessary steps to address the estimated $2.4 billion in unallowable trauma team activation charges reported on hospitals' cost reports and the resulting incorrect outlier payments to improve the accuracy of data used to establish future PPS payment rates.

25-A-01-123.02 to CMS - Open Unimplemented
Update expected on 03/22/2026
We recommend that the Centers for Medicare & Medicaid Services work with the MACs to identify similar instances of noncompliance that occurred after our audit period to determine and address the impact to the Federal Government related to claims for trauma team activation that did not comply with Federal requirements.

25-A-01-123.03 to CMS - Open Unimplemented
Update expected on 03/22/2026
We recommend that the Centers for Medicare & Medicaid Services revise CMS guidance to explain when trauma team activation is reasonable and necessary (e.g., by incorporating ACS trauma center requirements and, if necessary, providing specific examples).

25-A-01-123.04 to CMS - Open Unimplemented
Update expected on 03/22/2026
We recommend that the Centers for Medicare & Medicaid Services provide more frequent education to hospitals on CMS requirements for submitting claims with trauma team activation.

View in Recommendation Tracker

-