Wheelchair Repair Services for Medicare Enrollees

Wheelchair malfunctions and subsequent repairs are disruptive to users' mobility, and media sources have raised concerns about the timeliness and quality of wheelchair repair services. Wheelchair suppliers must adhere to quality standards set by legislation and by CMS. This evaluation will examine durable medical equipment suppliers who provide wheelchair repair services and will consider the duration of repairs, suppliers' implementation of selected quality standards, and accreditors' identification of deficiencies related to wheelchair repairs. We will review documentation from wheelchair suppliers and accreditation organizations and conduct interviews with CMS, accreditation organizations, and Medicare enrollees.

Announced or Revised	Agency	Title	Component	Report Number(s)	Expected Issue Date (FY)
October 2024	Centers for Medicare and Medicaid Services	Wheelchair Repair Services for Medicare Enrollees	Office of Evaluation and Inspections	OEI-07-24-00380	2026