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Wheelchair Repair Services for Medicare Enrollees

Announced on  | Last Modified on  | Project Number: OEI-07-24-00380
Status
Active
Agency
Centers for Medicare and Medicaid Services

OBJECTIVE

Wheelchair malfunctions and subsequent repairs are disruptive to users’ mobility, and media sources have raised concerns about the timeliness and quality of wheelchair repair services. Wheelchair suppliers must adhere to quality standards set by legislation and by CMS. This evaluation will examine durable medical equipment suppliers who provide wheelchair repair services and will consider the duration of repairs, suppliers’ implementation of selected quality standards, and accreditors’ identification of deficiencies related to wheelchair repairs. We will review documentation from wheelchair suppliers and accreditation organizations and conduct interviews with CMS, accreditation organizations, and Medicare enrollees.

TIMELINE

  • October 15, 2024
    Announced
  • Today
    Office of Evaluation and Inspections In-Progress
  • Est FY2026
    Estimated Fiscal Year for Project Completion
Work Plan Type
Office of Evaluation and Inspections
HHS Agencies
Centers for Medicare and Medicaid Services
Issue Areas
Medical Supplies and Equipment Quality of Care
Target Groups
Elderly
Financial Groups
Medicare B Medicare C