OBJECTIVE
Medicare Advantage (MA) plans may offer supplemental benefits, such as over-the-counter (OTC) benefits, to support enrollee health. These benefits are funded through rebates and must be used on CMS-approved, health-related items. In 2024, CMS required MA organizations to report utilization and cost data for OTC benefits. However, MA organizations have varying approaches to delivering this benefit, and there is limited visibility into how funds are spent or whether all enrollees are able to access the benefit. We will audit selected MA organizations to determine whether OTC benefits are being accurately reported to CMS and administered in accordance with Federal requirements.
TIMELINE
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March 16, 2026Announced
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TodayOffice of Audit Services In-Progress
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Est FY2028Estimated Fiscal Year for Project Completion