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Department of Health and Human Services’ Hybrid Work Environment as of May 2024

Issued on  | Posted on  | Report number: A-05-24-00008

Report Materials

Why OIG Did This Audit

  • Congress raised concerns regarding the Federal Government’s hybrid workforce.
  • This audit describes HHS’s hybrid workforce environment as of May 2024. We also included an analysis of HHS policies and procedures for its hybrid workforce before, during, and after the COVID-19 public health emergency through May 2024.

Results of Analysis

  • Within HHS’s Assistant Secretary for Administration, the Office of Human Resources’ (OHR’s) oversight of HHS’s hybrid work environment evolved over time. During our review period, OHR provided an overarching framework for HHS’s hybrid work program and shared responsibility with HHS Divisions for oversight functions.
  • OHR reported that as of May 2024, more than half of HHS employees had agreements to either routinely telework or work remotely.
  • HHS did not have a centralized data source or system for all hybrid work data and used multiple systems and data requests to obtain the information.
  • This data brief does not examine HHS workforce policies and procedures that have changed since May 2024 and does not include recommendations.

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