Review of the Department's Health Benefits Program

EXECUTIVE SUMMARY:

This final report presents the results of our review of the Department's health benefits program. We identified the following four areas needing improvements in the Department's program: (1) the Department did not pay the correct amount of the employer's share of the premiums for all enrolled employees; (2) some offices lacked documentation to confirm that carriers received enrollment changes and terminations timely; (3) internal control reviews of personnel operations were not adequate to identify and correct the weaknesses we identified; and (4) the Department corrected only about two-thirds of the discrepancies that the carriers identified through the reconciliation process.

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