Recommendations Tracker
HHS-OIG provides independent and objective oversight that promotes economy, efficiency, and effectiveness in HHS programs and operations. To drive this positive change, we produce reports and identify recommendations for improvement. We have developed this public-facing page for tracking all of our open recommendations.
Use the Top Unimplemented View below to read OIG's Top Unimplemented Recommendations. In OIG’s view, these top recommendations for HHS programs, if implemented, would have the greatest impact in terms of cost savings, program effectiveness and efficiency, and public health and safety. Learn more
Summary of All Recommendations
Updated Monthly · Last updated on February 17, 2026
1,171
Unimplemented
recommendations
3,212
Implemented and Closed
recommendations since FY 2017
Views
OIG Recommendations Grouped by Report
-
Challenges With Vaccination Data Hinder State and Local Immunization Program Efforts To Combat COVID-19
23-E-05-010.01CDC should work with State and local immunization programs and retail pharmacy partners to mitigate reported data gaps and timeliness challenges.- Status
- Closed Implemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/12/2025
- Legislative Related
- No
23-E-05-010.02CDC should provide educational outreach to ensure that State and local immunization programs are aware of existing tools to address vaccination campaign needs.- Status
- Closed Unimplemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/05/2026
- Legislative Related
- No
-
Greater Bergen Community Action, Inc., Did Not Manage Its Head Start Awards in Accordance With Federal and State Requirements
23-A-02-039.01Refund $394,733 to the Federal Government for unallowable costs charged to the Head Start awards.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Partial Concur
- Potential Savings
- $394,733
- Last Update Received
- 04/01/2025
- Next Update Expected
- 10/02/2025
- Legislative Related
- No
23-A-02-039.02Work with ACF to determine the amount of allowable vehicle costs or refund $92,678 to the Federal Government for potentially unallowable vehicle costs.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $92,678
- Last Update Received
- 03/31/2025
- Next Update Expected
- 10/01/2025
- Legislative Related
- No
23-A-02-039.03Strengthen its policies and procedures to ensure that grant drawdowns are used to cover immediate cash needs necessary for its Head Start expenditures; only allowable costs are charged to the Head Start program; vehicle usage costs are adequately supported; and background checks and health screenings are performed on all volunteers who provide more than 20 percent of services during GBCA's weekly operating hours.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 03/31/2025
- Next Update Expected
- 10/01/2025
- Legislative Related
- No
-
The National Institutes of Health and EcoHealth Alliance Did Not Effectively Monitor Awards and Subawards, Resulting in Missed Opportunities to Oversee Research and Other Deficiencies
23-A-05-038.01We recommend that the National Institutes of Health ensure that EcoHealth accurately and in a timely manner reports award and subaward information, including in: recipient progress reports; the Federal Funding Accountability and Transparency Act of 2006, Subawarding Reporting System; and recipient-audited financial statements.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/03/2023
- Legislative Related
- No
23-A-05-038.02We recommend that the National Institutes of Health implement enhanced monitoring, documentation, and reporting requirements for recipients with foreign subrecipients.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2024
- Legislative Related
- No
23-A-05-038.03We recommend that the National Institutes of Health define the process and timeline for what NIH considers "immediate notification" as it relates to specific award conditions intended to report unexpected research outcomes.- Status
- Open Unimplemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 10/21/2024
- Next Update Expected
- 04/21/2025
- Legislative Related
- No
23-A-05-038.04We recommend that the National Institutes of Health ensure that administrative actions such as terminations are performed in compliance with Federal regulations and HHS policies and procedures, and appropriate notifications of appeal rights are provided.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/03/2023
- Legislative Related
- No
23-A-05-038.05We recommend that the National Institutes of Health work with EcoHealth to recover identified unallowable costs, along with salary costs in excess of the NIH salary cap and bonus costs that were not sampled.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/03/2023
- Legislative Related
- No
23-A-05-038.06We recommend that the National Institutes of Health work with EcoHealth to determine whether EcoHealth had any unreimbursed costs at the time award R01AI110964 was terminated.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/03/2023
- Legislative Related
- No
23-A-05-038.07We recommend that the National Institutes of Health assess whether NIAID staff are following the NIAID P3CO policy, including erring on the side of inclusion when determining whether proposed research should be referred to the NIAID DURC/P3CO Committee for research proposals that may involve ePPP.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/08/2024
- Legislative Related
- No
23-A-05-038.08We recommend that the National Institutes of Health based on information provided in this audit and any other information available to NIH, consider whether it is appropriate to refer WIV to HHS for debarment and exercise continued monitoring and enforcement activities as appropriate over the course of the grant awards and subawards.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/03/2023
- Legislative Related
- No
23-A-05-038.09We recommend that the National Institutes of Health ensure for any future NIH grant awards that EcoHealth has addressed the deficiencies noted in the report.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/04/2023
- Legislative Related
- No
23-A-05-038.10We recommend that EcoHealth Alliance prepare subaward and consultant agreements that contain all required information and are accurate.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/18/2023
- Legislative Related
- No
23-A-05-038.11We recommend that EcoHealth Alliance submit progress reports by the required due date.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/16/2023
- Legislative Related
- No
23-A-05-038.12We recommend that EcoHealth Alliance comply with requirements to immediately notify NIH of conditions that materially impact the ability to meet award objectives.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/16/2023
- Legislative Related
- No
23-A-05-038.13We recommend that EcoHealth Alliance ensure that it has the ability to access all records related to its research conducted at subrecipient locations.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/18/2023
- Legislative Related
- No
23-A-05-038.14We recommend that EcoHealth Alliance properly identify subawards in financial statements.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/18/2023
- Legislative Related
- No
23-A-05-038.15We recommend that EcoHealth Alliance report subawards according to FFATA requirements.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/18/2023
- Legislative Related
- No
23-A-05-038.16We recommend EcoHealth Alliance refund to the Government $89,171 in unallowable costs consisting of: 1. salary costs claimed in excess of the NIH salary cap totaling $10,627; 2. bonus costs totaling $15,977; 3. indirect and fringe benefits associated with salary and bonus costs totaling $17,836; 4. Ph.D. education tuition costs totaling $13,951 and associated indirect costs of $4,641; 5. Indirect costs totaling $13,037 claimed by a subrecipient; 6. travel costs totaling $5,752 and associated indirect costs of $1,876; 7. visa costs of $2,500 and associated indirect costs of $896; 8. subaward costs of $2,052; and 9. professional fees costs of $19 and associated indirect costs of $7.- Status
- Closed Implemented
- Responsible Agency
- NIH
- Response
- Concur
- Potential Savings
- $89,171
- Last Update Received
- -
- Closed Date
- 10/18/2023
- Legislative Related
- No
-
ASPR Could Improve Its Oversight of the Hospital Preparedness Program To Ensure That Crisis Standards of Care Comply With Federal Nondiscrimination Laws
23-A-01-033.01We recommend that the Administration for Strategic Preparedness and Response consider additional updates to the current HPP cooperative agreement to promote that HPP recipients adopt CSCs that comply with Federal nondiscrimination laws. We acknowledge that ASPR has taken steps in previous HPP updates to promote compliance with Federal nondiscrimination laws; however, we believe additional steps can be taken. Such steps could include an additional update to the HPP cooperative agreement to encourage recipients to engage with advocacy groups in decision making related to crisis care planning.- Status
- Closed Implemented
- Responsible Agency
- ASPR
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/10/2023
- Legislative Related
- No
-
FDA Should Improve Its Management of Contracts for the Acquisition of Information Technology
23-A-18-034.01We recommend that the Food and Drug Administration consistently implement its existing policies and procedures and use existing checklists to ensure that contracting officer's representatives (CORs) are appointed using the required COR Memo if the contracting officer does not retain and complete all COR duties.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/11/2025
- Legislative Related
- No
23-A-18-034.02We recommend that the Food and Drug Administration consistently implement its existing policies and procedures and use existing checklists to ensure that contractor performance assessments are completed and uploaded to the Contractor Performance Assessment Reporting System timely.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/14/2023
- Legislative Related
- No
23-A-18-034.03We recommend that the Food and Drug Administration consistently implement its existing policies and procedures and use existing checklists to ensure that the appropriate contracting documents and supporting documents are uploaded to the Purchase Request Information System (PRISM), and the Severability & Funding Determination and Recommendation for Award approvals are properly completed.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/04/2025
- Legislative Related
- No
23-A-18-034.04We recommend that the Food and Drug Administration evaluate internal procedures and documents for key contracting decisions and activities to verify that all supporting contract documents are based on current HHS and FDA policies and procedures.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/04/2025
- Legislative Related
- No
23-A-18-034.05We recommend that the Food and Drug Administration prepare and submit timely Annual Competition Advocate Reports (ACARS) to HHS in accordance with the requirements of FAR 6.502(b)(2) and the HHS Competition Advocacy Directive.- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/08/2024
- Legislative Related
- No
23-A-18-034.06We recommend that the Food and Drug Administration should consistently implement its existing policies and procedures and use existing checklists to ensure that the appropriate contracting documents and supporting documents are uploaded to the Purchase Request Information System (PRISM).- Status
- Closed Implemented
- Responsible Agency
- FDA
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/04/2025
- Legislative Related
- No
-
More Than a Thousand Nursing Homes Reached Infection Rates of 75 Percent or More in the First Year of the COVID-19 Pandemic; Better Protections Are Needed for Future Emergencies
23-E-02-009.01CMS should re-examine current nursing staff requirements and revise them as necessary.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/24/2024
- Legislative Related
- No
23-E-02-009.02CMS should improve how surveys identify infection control risks to nursing home residents and strengthen guidance on assessing the scope and severity of those risks.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 10/29/2024
- Next Update Expected
- 11/27/2025
- Legislative Related
- No
23-E-02-009.03CMS should target nursing homes in most need of infection control intervention, and provide enhanced oversight and technical assistance to these facilities as appropriate.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 04/08/2025
- Next Update Expected
- 05/12/2026
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Medicare Pension Costs Through Its Incurred Cost Proposals
23-A-07-032.01We recommend that National Government Services, Inc., work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare pension costs of $73,307 for CYs 2015 through 2018.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $73,307
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
-
National Government Services, Inc., Overstated Its United Government Services, LLC, Medicare Segment Pension Assets and Understated Medicare's Share of the Medicare Segment Excess Pension Liabilities as of December 31, 2018
23-A-07-031.01We recommend that National Government Services, Inc. decrease the UGS Medicare segment pension assets by $66,663 and recognize $2,618,341 as the UGS Medicare segment pension assets as of December 31, 2018.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
23-A-07-031.02We recommend that National Government Services, Inc. increase Medicare's share of the UGS Medicare segment excess pension liabilities as of December 31, 2018, by $69,360 and recognize $510,580 as Medicare's share of the pension liabilities as a result of the benefit curtailment.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
23-A-07-031.03We recommend that National Government Services, Inc., develop quality assurance procedures, to include improved policies and procedures, to ensure that going forward, it calculates Medicare segment pension assets in accordance with Federal requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/22/2023
- Legislative Related
- No
-
National Government Services, Inc., Understated Its Plan A Medicare Segment Pension Assets and Overstated Medicare's Share of the Medicare Segment Excess Pension Liabilities as of December 31, 2018
23-A-07-029.01We recommend that National Government Services, Inc. increase the Plan A Medicare segment pension assets by $7,036 and recognize $8,296,591 as the Plan A Medicare segment pension assets as of December 31, 2018.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $7,036
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
23-A-07-029.02We recommend that National Government Services, Inc. decrease Medicare's share of the Plan A Medicare segment excess pension liabilities as of December 31, 2018, by $47,508 and recognize $657,263 as Medicare's share of the pension liabilities as a result of the benefit curtailment.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $47,508
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
23-A-07-029.03We recommend that National Government Services, Inc. develop quality assurance procedures, to include improved policies and procedures, to ensure that going forward, it calculates Medicare segment pension assets in accordance with Federal requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/22/2023
- Legislative Related
- No
-
National Government Services, Inc., Overstated Its Plan B Medicare Segment Pension Assets and Overstated Medicare's Share of the Medicare Segment Excess Pension Assets as of December 31, 2018
23-A-07-030.01We recommend that National Government Services, Inc. decrease the Plan B Medicare segment pension assets by $412,889 and recognize $14,107,153 as the Plan B Medicare segment pension assets as of December 31, 2018.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
23-A-07-030.02We recommend that National Government Services, Inc. decrease Medicare's share of the Plan B Medicare segment excess pension assets as of December 31, 2018, by $435,942 and recognize $374,464 as Medicare's share of the pension assets as a result of the benefit curtailment.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
23-A-07-030.03We recommend that National Government Services, Inc. develop quality assurance procedures, to include improved policies and procedures, to ensure that going forward, it calculates Medicare segment pension assets in accordance with Federal requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/22/2023
- Legislative Related
- No
-
CMS Should Bolster Its Oversight of Manufacturer-Submitted Average Sales Price Data To Ensure Accurate Part B Drug Payments
23-E-03-007.01CMS should build a strategy to strengthen its internal controls for ensuring the accuracy of Part B drug payments.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/10/2024
- Legislative Related
- No
-
Manufacturers May Need Additional Guidance To Ensure Consistent Average Sales Price Calculations
23-E-BL-008.01CMS should actively review current guidance related to the areas identified in this report and determine whether additional guidance would ensure more accurate and consistent ASP calculations.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/14/2026
- Legislative Related
- No
-
Medicare Advantage Compliance Audit of Specific Diagnosis Codes That Cigna-HealthSpring of Tennessee, Inc. (Contract H4454) Submitted to CMS
23-A-07-028.01We recommend that Cigna-HealthSpring of Tennessee, Inc. refund to the Federal Government the $5,987,509 of estimated overpayments.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Partial Concur
- Potential Savings
- $5,987,509
- Last Update Received
- 09/15/2025
- Next Update Expected
- 03/15/2026
- Legislative Related
- No
23-A-07-028.02We recommend that Cigna-HealthSpring of Tennessee, Inc. identify, for the high-risk diagnoses included in this report, similar instances of noncompliance that occurred before and after our audit period and refund any resulting overpayments to the Federal Government.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 09/15/2025
- Next Update Expected
- 03/15/2026
- Legislative Related
- No
23-A-07-028.03We recommend that Cigna-HealthSpring of Tennessee, Inc. continue its examination of its existing compliance procedures to identify areas where improvements can be made to ensure that diagnosis codes that are at high risk for being miscoded comply with Federal requirements (when submitted to CMS for use in CMS's risk adjustment program) and take the necessary steps to enhance those procedures.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 09/15/2025
- Next Update Expected
- 03/15/2026
- Legislative Related
- No
-
The Municipality of Manati Did Not Always Manage Its Head Start Disaster Assistance Awards in Accordance With Federal And Commonwealth Requirements
23-A-04-026.01Work with ACF to develop a viable plan for refunding $153,052 in unallowable costs to the Federal Government.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- $153,052
- Last Update Received
- 03/28/2024
- Next Update Expected
- 09/28/2024
- Legislative Related
- No
23-A-04-026.02Develop and implement procurement policies and procedures to avoid acquiring unnecessary items and to perform analyses to determine the most reasonable approach for future vehicle purchases.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2024
- Legislative Related
- No
23-A-04-026.03Develop and implement written policies and procedures to ensure that criminal background checks on employees are completed within required time frames.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2024
- Legislative Related
- No
-
Illinois Generally Complied With Requirements for Claiming Medicaid Reimbursement for Telehealth Payments During COVID-19
23-A-05-027.01We recommend that the State agency refund up to $9,832 to the Federal Government.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $9,832
- Last Update Received
- -
- Closed Date
- 11/03/2023
- Legislative Related
- No
23-A-05-027.02We recommend that the State agency enhance the monitoring of provider compliance by conducting periodic reviews of telehealth payments for compliance with requirements.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 07/03/2024
- Legislative Related
- No
23-A-05-027.03We recommend that the State agency establish a list of acceptable telehealth procedure codes.- Status
- Open Unimplemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 10/06/2025
- Next Update Expected
- 04/06/2026
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Medicare Postretirement Benefit Plan Costs Through Its Incurred Cost Proposals
23-A-07-023.01We recommend that National Government Services, Inc., work with CMS to ensure that its final settlement of contract costs reflects a decrease in Medicare PRB costs of $636,197 for CYs 2015 through 2018.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $636,197
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Medicare Supplemental Executive Retirement Plan Costs Through Its Incurred Cost Proposals
23-A-07-024.01We recommend that National Government Services, Inc., work with CMS to revise its ICPs for CYs 2015 through 2018 to reduce its claimed SERP costs by $209,543.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $209,543
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
-
National Government Services, Inc., Claimed Some Unallowable Medicare Nonqualified Plan Costs Through Its Incurred Cost Proposals
23-A-07-025.01We recommend that National Government Services, Inc., work with CMS to ensure that its final settlement of contract costs reflects a decrease in the Medicare nonqualified costs of $657,765 for CYs 2015 through 2018.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- $657,765
- Last Update Received
- -
- Closed Date
- 09/07/2023
- Legislative Related
- No
-
Keystone First Should Improve Its Procedures for Reviewing Service Requests That Require Prior Authorization
23-A-03-021.01We recommend that Keystone First HealthChoices coordinate with the Pennsylvania Department of Human Services, Office of Medical Assistance Program, to update Keystone First's administrative process to require that medical directors assess whether overnight care requests meet the medical necessity requirement based on the documentation Keystone First has received even if some documentation, such as the caregiver's work verification documentation, is missing.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/27/2024
- Legislative Related
- No
23-A-03-021.02Review all pediatric skilled nursing service requests for which overnight care was completely denied and determine whether the overnight care requests meet the medical necessity requirement regardless of whether the caregiver provided work or school verification documentation.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/22/2024
- Legislative Related
- No
23-A-03-021.03Implement a revised initial denial notice to explain that a beneficiary has the right to request a State fair hearing after exhausting the MCO's appeals process.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/27/2024
- Legislative Related
- No
23-A-03-021.04We recommend that the Pennsylvania Department of Human Services, Office of Medical Assistance Program, revise the initial denial notice template referenced under Exhibit N in the HealthChoices Agreement to include information regarding the beneficiary's right to request a State fair hearing after exhausting the MCO's appeals process.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/27/2024
- Legislative Related
- No
-
Mandated Analysis of Home Health Service Utilization From January 2016 Through March 2022
23-A-05-022.01We recommend that CMS update the HH Pricer logic to check for missing and invalid FIPS codes on all home health claims and work with MACs to ensure that these claims are returned to providers for correction.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/31/2025
- Legislative Related
- No
23-A-05-022.02We recommend that CMS re-educate providers on the requirement for all home health claims to be submitted with the FIPS code for the county where the service was provided.- Status
- Closed Implemented
- Responsible Agency
- CMS
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/19/2024
- Legislative Related
- No