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Audit of Medicare Claim Lines for Which Payments Exceeded Charges

Announced on  | Last Modified on  | Project Number: A-07-24-04138

OBJECTIVE

CMS contracts with Medicare Administrative Contractors to, among other things, process and pay claims for items and services covered under Medicare Part B, including, but not limited, to physicians’ services; outpatient hospital services; drugs and biologicals that are usually not self-administered; durable medical equipment; and outpatient physical therapy, occupational therapy, and speech-language pathology services. Generally, Medicare Part B payments are based on a fee schedule, prospective payments system, or some other method (e.g., a percentage of the average sales price for Part B drugs and biologicals), instead of a cost or charge basis. In most cases, a health care provider’s billed charges exceed the amount that Medicare pays for Part B items and services. Therefore, a Medicare payment that significantly exceeds the billed charges can be an overpayment. Previous OIG audits found that when a health care provider was paid more than it charged for a claim line, that claim line was often incorrect, which resulted in overpayment to the health care provider. Our objective will be to determine whether certain Medicare payments that exceeded charges for Medicare Part B items and services were correct.

TIMELINE

REPORT PUBLISHED

26-A-07-082.01 to CMS - Open Unimplemented
Update expected on 01/20/2027
We recommend that WPS confirm to OIG that the $140,182 in overpayments associated with the 123 incorrect claim lines—for which WPS has already processed a corrected claim—has been fully recovered.

26-A-07-082.02 to CMS - Open Unimplemented
Update expected on 01/20/2027
We recommend that WPS locate the medical record documentation associated with the 31 claim lines totaling $76,640 in which WPS paid the 2 providers that we were not able to contact, determine whether those claim lines were supported and correctly paid, and recover any identified overpayments.

26-A-07-082.03 to CMS - Open Unimplemented
Update expected on 01/20/2027
We recommend that WPS work with the providers associated with the 15 incorrect claim lines for which WPS had not processed the corrected claims as of the end of our audit work and recover any identified overpayments.

26-A-07-082.04 to CMS - Open Unimplemented
Update expected on 01/20/2027
We recommend that WPS work with CMS to enhance existing system edits that identify line-item payments that exceed billed charges and that WPS enhance its processes for review of payments flagged by the enhanced system edits.

26-A-07-082.05 to CMS - Open Unimplemented
Update expected on 01/20/2027
We recommend that WPS use the results of this audit to enhance its provider education activities.

View in Recommendation Tracker