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Indian Health and Human Services

Improving Health and Well-Being in American Indian and Alaska Native Communities Through Compliance

Quality of Care Trainings

Indian health and human service programs, such as the IHS and Tribal hospitals or grants that provide services to Tribal members, strive to provide quality services to AI/AN communities. The video series below cover quality of care topics, including the importance of having and complying with emergency preparedness and response plans and IHS and OIG efforts to combat the opioid epidemic. The series also cover the critical importance of protecting AI/AN communities from abuse, systemic challenges IHS faces in providing quality health care services, and IHS's strategic plan to address these challenges.

We invite you to watch the video series to learn more about how OIG works with our partners to create healthy communities and quality health care systems.

Emergency Preparedness and Response

This five-part video series covers the four Federal agencies that play key roles in emergency preparedness and response, the all-hazards approach to emergency preparedness planning, and a speaker from the Centers for Medicare & Medicaid Services goes over Emergency Preparedness Conditions of Participation. OIG speakers detail key emergency preparedness and response insights and lessons learned from past OIG reports about health care facilities and communities, and the actions hospitals took to improve their preparedness following the Ebola outbreak, as well as the challenges hospitals faced during COVID-19 and the strategies that hospitals used to respond to those challenges. This series is intended for all audiences, specifically compliance officers and all staff who have a role in emergency planning and response, such as front-line staff, executives, and community members

Take Emergency Preparedness and Response Training

Combating the Opioid Epidemic in Indian Country

This four-part video series highlights OIG efforts to combat the opioid epidemic and help ensure quality care and treatment for those in need of services. This series includes an explanation of OIG's Opioid Analysis Toolkit as well as OIG's studies examining the management, prescribing, and dispensing of opioids to patients receiving care from IHS pharmacies and hospitals and Tribal health clinics. Additionally, an IHS representative details the IHS Opioid Strategy and each of its five aims, including the specific steps IHS is taking to address the opioid crisis. This series is intended for all audiences. The video that covers the analysis toolkit is targeted toward those with advanced data skills related to prescription drug claims data.

Take Combating the Opioid Epidemic in Indian Country Training

Protecting Patients in AI/AN Communities

This three-part video series details OIG's work that examined IHS patient protection policies and implementation of those policies, OIG's investigations, and how to report abuse should you suspect it. An IHS speaker covers IHS's commitment to, and policies for, protecting patients. This series is intended for all audiences, including those who work in settings that provide direct health care services to patients.

Take Protecting Patients in AI/AN Communities Training

Quality of Care in IHS

This three-part video series highlights OIG's examination of challenges IHS faces in providing quality health care and also covers OIG studies that determined the rate of adverse events in IHS hospitals and assessed hospitals' adherence to national clinical guidelines and best practices for labor and delivery care. An IHS speaker also details the IHS Strategic Plan and quality of care initiatives. This series is intended for all audiences, including compliance officers of health care organizations such as IHS, Tribal, and Urban Indian Health Program facilities and health care providers.

Take Quality of Care in IHS Training