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Recommendations Tracker
HHS-OIG provides independent and objective oversight that promotes economy, efficiency, and effectiveness in HHS programs and operations. To drive positive change, we produce reports and identify recommendations for improvement. We have developed this public-facing page for tracking all of our open recommendations. Learn More
Summary of Recommendations Data
Updated Monthly · Last updated on April 15, 2024
1,298
Unimplemented
recommendations
$280.1B
Potential savingsfrom unimplemented recommendations
2,443
Implemented and Closed
recommendations since FY 2017
OIG Recommendations Grouped by Report
Views
Showing 21–40 of 97 reports, containing 407 recommendations
Sorted by latest release date
-
Operational Challenges Within ORR and the ORR Emergency Intake Site at Fort Bliss Hindered Case Management for Children
22-E-07-038.01ACF should develop and implement a plan that supports ORR and its contractors in securing qualified case managers during an influx to help ensure children's safe and timely release to sponsors.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/25/2023
- Legislative Related
- No
22-E-07-038.02ACF should provide case managers with timely and comprehensive training and support to help ensure children's safe and timely release to sponsors.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/25/2023
- Legislative Related
- No
22-E-07-038.03ACF should create an emergency policy development protocol that provides for adequate input from staff with expertise in child welfare when ORR develops field guidance during an influx.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/25/2023
- Legislative Related
- No
22-E-07-038.04ACF should ensure that ORR addresses challenges regarding usability and search capabilities within its case management system, the UC Portal.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/25/2023
- Legislative Related
- No
22-E-07-038.05ACF should ensure that ORR's employees and employees of ORR contractors and recipients are informed about Federal whistleblower protections.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/16/2023
- Legislative Related
- No
-
The Municipality of Barceloneta Did Not Always Manage Its Head Start Disaster Assistance Awards in Accordance With Federal and Commonwealth Requirements
22-A-02-089.01We recommend that the Municipality of Barceloneta complete its integration of the Head Start program's accounting system to the Municipality's electronic accounting system.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/08/2024
- Legislative Related
- No
22-A-02-089.02We recommend that the Municipality of Barceloneta maintain complete and accurate accounting records and ensure that reconciliation of accounting records is conducted prior to the submission of Head Start program FFRs.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 03/08/2024
- Next Update Expected
- 09/08/2024
- Legislative Related
- No
22-A-02-089.03We recommend that the Municipality of Barceloneta reinforce existing policies and procedures to ensure that drawdowns for the Head Start program are based on a valid voucher.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/08/2024
- Legislative Related
- No
22-A-02-089.04We recommend that the Municipality of Barceloneta reinforce existing policies and procedures to ensure that Head Start program bank reconciliations are completed in a timely manner.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/08/2024
- Legislative Related
- No
22-A-02-089.05We recommend that the Municipality of Barceloneta ensure that criminal background checks on employees and contractors that have direct contact with children are completed within required time frames.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 10/13/2023
- Legislative Related
- No
-
Nevada's Monitoring Did Not Ensure Child Care Provider Compliance With State Criminal Background Check Requirements at 9 of 30 Providers Reviewed
22-A-09-084.01We recommend that the Nevada Department of Health and Human Services ensure that child care providers notify DPBH when a new household member is added or a new employee is hired so that the State may conduct the required criminal background checks.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/22/2023
- Legislative Related
- No
22-A-09-084.02We recommend that the Nevada Department of Health and Human Services ensure that all required criminal background checks are conducted for the 21 individuals we identified who did not have all of the required checks at the time of our audit.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/22/2023
- Legislative Related
- No
22-A-09-084.03We recommend that the Nevada Department of Health and Human Services ensure that all required criminal background checks are conducted for all employees who are under the age of 18.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/22/2023
- Legislative Related
- No
22-A-09-084.04We recommend that the Nevada Department of Health and Human Services revise its policies and procedures to ensure that all child care staff members, regardless of age, are fingerprinted and have background checks completed immediately after being hired, as required by Federal regulations and State law and regulations.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/22/2023
- Legislative Related
- No
22-A-09-084.05We recommend that the Nevada Department of Health and Human Services add a written requirement and policy to conduct the in-State sex offender registry check, as required by Federal regulations, for all child care staff members.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/22/2023
- Legislative Related
- No
-
In Five States, There Was No Evidence That Many Children in Foster Care Had a Screening for Sex Trafficking When They Returned After Going Missing
22-E-07-025.01ACF should work with States to improve compliance with requirements to screen children who return to foster care after going missing to identify whether they are victims of sex trafficking.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/20/2022
- Legislative Related
- No
22-E-07-025.02ACF should encourage all States to evaluate the value of adding an assessment of risk for sex trafficking when children return to foster care after going missing.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 11/20/2024
- Legislative Related
- No
22-E-07-025.03ACF should conduct oversight activities to identify States that may not screen all children for sex trafficking when they return to foster care after going missing.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 11/20/2024
- Legislative Related
- No
-
Office of Refugee Resettlement's Influx Care Facility and Emergency Intake Sites Did Not Adequately Safeguard Unaccompanied Children From COVID-19
22-A-06-068.01We recommend that the Office of Refugee Resettlement develop a process to clearly communicate COVID-19 guidance and updates to the appropriate staff at the EISs so that staff have a full understanding of what is required of them to help protect against the spread of COVID-19.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/16/2023
- Legislative Related
- No
22-A-06-068.02We recommend that the Office of Refugee Resettlement reiterate to facilities that they must comply with ORR's COVID-19 testing and reporting requirements and with State reporting requirements.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/16/2023
- Legislative Related
- No
22-A-06-068.03We recommend that the Office of Refugee Resettlement improve and increase training provided to facilities regarding COVID-19 mitigation strategies.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 06/07/2023
- Legislative Related
- No
22-A-06-068.04We recommend that the Office of Refugee Resettlement perform routine oversight of facilities to reinforce implementation and compliance with all requirements related to COVID-19.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 05/16/2023
- Legislative Related
- No
-
HHS Should Improve Internal Coordination Regarding Unaccompanied Children
22-E-BL-016.01ACF should take steps to improve internal coordination and communication about unaccompanied children.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/13/2023
- Legislative Related
- No
22-E-BL-016.02ACF and CDC should ensure that CDC coordinates with ORR when making future decisions that could affect the number of unaccompanied children placed in ORR's care, including any Title 42 order.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/13/2023
- Legislative Related
- No
22-E-BL-016.03ACF and CDC should ensure that CDC coordinates with ORR when making future decisions that could affect the number of unaccompanied children placed in ORR's care, including any Title 42 order.- Status
- Closed Implemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/12/2022
- Legislative Related
- No
22-E-BL-016.04CDC should take steps to improve internal coordination and communication about unaccompanied children.- Status
- Closed Implemented
- Responsible Agency
- CDC
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 12/12/2022
- Legislative Related
- No
-
Office of Refugee Resettlement Generally Ensured That Selected Care Provider Facilities for Its Unaccompanied Children Program Complied With Federal Emergency Preparedness Requirements
22-A-04-038.01We recommend that the Office of Refugee Resettlement issue guidance to care provider facilities regarding the requirement to include all relevant ORR and DHS contacts in their emergency contact lists.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 08/24/2023
- Legislative Related
- No
-
Louisiana's Monitoring Did Not Ensure Child Care Provider Compliance With Criminal Background Check Requirements at 8 of 30 Providers Reviewed
22-A-06-025.01We recommend that the Louisiana Department of Education ensure that providers initiate and complete criminal background checks for all required individuals, including those given access to children on a contingency basis.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 01/24/2024
- Next Update Expected
- 04/26/2023
- Legislative Related
- No
22-A-06-025.02We recommend that the Louisiana Department of Education develop a process to ensure providers initiate required background checks for all employees in a timely manner.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 01/24/2024
- Next Update Expected
- 04/26/2023
- Legislative Related
- No
-
The District of Columbia's Monitoring Did Not Ensure Child Care Provider Compliance With Criminal Background Check Requirements at 7 of 30 Providers Reviewed
22-A-03-010.01Continue to take actions to pursue Notice of Suitability Letters for all individuals identified, and, specifically, conduct all required child abuse and neglect background checks for the three individuals we reviewed who did not have the required checks at the time of our review and whose background checks were not resolved during our audit.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/21/2023
- Legislative Related
- No
22-A-03-010.02Work with District legislators to enable CFSA to send Child Protection Register background check results directly to the State agency without requiring a signed and notarized consent form from the individual whose records are to be released.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/21/2023
- Legislative Related
- Yes
22-A-03-010.03Remind its child care licensing specialists to follow up with child care providers to ensure all Child Protection Register background check results are uploaded to the provider’s Facility Profile page in the Division of Early Learning Licensing Tool in a timely manner.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/21/2023
- Legislative Related
- No
-
Case Study: Missouri's Efforts To Protect Children Missing From Foster Care
21-E-07-045.01Missouri foster care agency should develop policies to help identify (a) children who have a heightened risk of going missing from care and (b) interventions that could reduce their risk.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/06/2023
- Next Update Expected
- 12/11/2024
- Legislative Related
- No
21-E-07-045.02Missouri foster care agency should implement a monitoring mechanism to ensure that case managers comply with requirements and document their compliance when children are identified as missing and when they are located or return to care.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 12/06/2023
- Next Update Expected
- 12/11/2024
- Legislative Related
- No
21-E-07-045.03Missouri foster care agency should implement improvements to the case management system to enable accurate identification of children who are missing from care.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/14/2022
- Legislative Related
- No
21-E-07-045.04ACF should develop a forum for States to share experiences and best practices related to the following: reducing children's risk for going missing from foster care, locating missing children, and addressing their needs after they return to care.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 12/11/2024
- Legislative Related
- No
21-E-07-045.05ACF should support Missouri as it works to reduce children's risk for going missing from foster care and to improve compliance with Federal and State requirements related to children who go missing.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 12/11/2024
- Legislative Related
- No
-
Gateway Community Action Partnership Claimed Unallowable Costs, Did Not Comply With Federal Regulations on Construction and Major Renovations, and Did Not Accurately Account for Grant Funds
21-A-02-103.01We recommend that Gateway refund $932,607 claimed in unallowable costs related to: (1) indirect costs ($356,121), (2) credits received from vendors ($338,363), (3) equipment that was not purchased in accordance with Federal open competition procurement regulations ($208,600), and (4) use of company vehicles ($29,523).- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Partial Concur
- Potential Savings
- $932,907
- Last Update Received
- 03/21/2024
- Next Update Expected
- 09/27/2024
- Legislative Related
- No
21-A-02-103.02We recommend Gateway update and follow its procedures to ensure compliance with all Federal requirements and the accuracy of cost information, including cost proposals, submitted to ACF. Gateway did not comply with Federal requirements related to new construction and major renovations of its Head Start facilities.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Partial Concur
- Potential Savings
- -
- Last Update Received
- 03/21/2024
- Next Update Expected
- 09/28/2024
- Legislative Related
- No
21-A-02-103.03We recommend that Gateway ensure that costs are allocated to Federal awards in accordance with the relative benefits received.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 03/21/2024
- Next Update Expected
- 09/27/2024
- Legislative Related
- No
21-A-02-103.04We recommend that the Administration for Children and Families ensure that Gateway complies with Federal requirements and verify information submitted by Gateway to support Gateway’s grant award applications, including requesting Gateway to obtain independent analyses of cost comparisons for Head Start facility construction and major renovations.- Status
- Closed Unimplemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/05/2024
- Legislative Related
- No
-
New York Did Not Have Adequate Oversight of Its Reported Temporary Assistance for Needy Families Program Expenditures
21-A-02-097.01We recommend that the New York State Office of Temporary and Disability Assistance work with its local districts and TANF-funded State programs to develop financial management procedures that would enable the State agency to determine if TANF and MOE expenditures are accurately reported to ACF, including the $4.8 billion in TANF and MOE expenditures reported for FY 2016.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Next Update Expected
- 05/18/2022
- Legislative Related
- No
21-A-02-097.02We recommend that the New York State Office of Temporary and Disability Assistance improve its oversight of the TANF program by providing additional guidance and training to ensure that its local districts accurately report expenditures and maintain adequate documentation to support TANF and MOE expenditures reported.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Next Update Expected
- 05/18/2022
- Legislative Related
- No
-
Colorado's Monitoring Did Not Ensure Child Care Provider Compliance With State Criminal Background Check Requirements at 18 of 30 Providers Reviewed
21-A-07-082.01We recommend that the Colorado Department of Human Services conduct all required criminal background checks for the 107 individuals in our sample who did not have the required checks at the time of our audit (if still employed).- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/03/2023
- Legislative Related
- No
21-A-07-082.02We recommend that the Colorado Department of Human Services ensure that child care providers and associated individuals requiring a background check receive training on background check requirements.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/27/2023
- Legislative Related
- No
21-A-07-082.03We recommend that the Colorado Department of Human Services ensure that all required background checks are completed and retain these records until the background check expires.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 09/27/2023
- Legislative Related
- No
-
ACF Cannot Ensure That All Child Victims of Abuse and Neglect Have Court Representation
21-E-12-015.01ACF should conduct oversight activities to identify States that may not appoint a GAL to every child victim who undergoes a judicial proceeding, seeking statutory authority as necessary.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 07/01/2024
- Legislative Related
- Yes
21-E-12-015.02ACF should proactively provide technical assistance to States that face challenges in appointing a GAL for every child victim.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 01/16/2025
- Legislative Related
- No
21-E-12-015.03ACF should proactively identify and address obstacles that States face in reporting complete and accurate GAL data.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Non-Concur
- Potential Savings
- -
- Last Update Received
- 11/14/2023
- Next Update Expected
- 01/16/2025
- Legislative Related
- No
-
Virginia's Monitoring Did Not Ensure Child Care Provider Compliance With State Criminal Background Check Requirements at 8 of 30 Providers Reviewed
21-A-03-061.01We recommend that the Virginia Department of Social Services conduct all required criminal background checks for the 15 individuals in our sample who did not have the required checks at the time of our review.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/29/2022
- Legislative Related
- No
21-A-03-061.02We recommend that the Virginia Department of Social Services revise State guidelines to specify that inspectors should use verified information, such as payroll data, from each child day center to determine which employees’ criminal background checks must be reviewed.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/29/2022
- Legislative Related
- No
21-A-03-061.03We recommend that the Virginia Department of Social Services revise State guidelines to increase the number of current employees that inspectors review at all child day centers to ensure provider compliance with criminal background check requirements.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/29/2022
- Legislative Related
- No
21-A-03-061.04We recommend that the Virginia Department of Social Services provide periodic training to providers to ensure they request required background checks.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/29/2022
- Legislative Related
- No
-
The Office of Refugee Resettlement Did Not Award and Manage the Homestead Influx Care Facility Contracts in Accordance With Federal Requirements
21-A-12-040.01We recommend that the Office of Refugee Resettlement develop plans for upcoming service needs by using all available data and indicators to ensure that it adheres to the FAR competition requirements.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/03/2022
- Legislative Related
- No
21-A-12-040.02We recommend that the Office of Refugee Resettlement establish a policy and procedure that describes when an influx care facility should be placed into warm status to protect public funds.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/04/2022
- Legislative Related
- No
21-A-12-040.03We recommend that the Office of Refugee Resettlement establish a policy and procedure for nominating in writing to PSC the employees it intends to serve as CORs.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/03/2022
- Legislative Related
- No
21-A-12-040.04We recommend that the Office of Refugee Resettlement work with PSC to document roles and responsibilities for designating a COR and definitizing contracts in accordance with the FAR.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/03/2022
- Legislative Related
- No
21-A-12-040.05We recommend that the Office of Refugee Resettlement establish written policies and procedures for reviewing invoices.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/03/2022
- Legislative Related
- No
21-A-12-040.06We recommend that the Office of Refugee Resettlement work with PSC to recoup the $2,581,157 overpayment of fixed fees from CHS.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $2,581,157
- Last Update Received
- -
- Closed Date
- 02/04/2022
- Legislative Related
- No
-
Youth For Tomorrow - New Life Center, Inc., an Administration for Children and Families Grantee, Did Not Comply With All Applicable Federal Policies and Requirements
20-A-03-174.01We recommend that Youth For Tomorrow – New Life Center, Inc. ensure that all case file documents are accurately timestamped to the date they are actually completed and that all staff are trained on how to properly maintain accurate and up-to-date case files.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/15/2024
- Legislative Related
- No
20-A-03-174.02We recommend that Youth For Tomorrow – New Life Center, Inc. strengthen existing procedures to ensure that family reunification packets are sent within required timeframes.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/15/2024
- Legislative Related
- No
20-A-03-174.03We recommend that Youth For Tomorrow – New Life Center, Inc. develop policies and procedures for promptly notifying DHS of the imminent release of a child to a sponsor and document and maintain all correspondence.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/15/2024
- Legislative Related
- No
20-A-03-174.04We recommend that Youth For Tomorrow – New Life Center, Inc. ensure that all employees follow policies and procedures requiring Federal and State background investigations to be completed before staff begin working with children, provide relevant training to appropriate staff, and document and maintain documentation of all results.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/15/2024
- Legislative Related
- No
20-A-03-174.05We recommend that Youth For Tomorrow – New Life Center, Inc. implement procedures and controls for collecting and reconciling information contained in its performance reports by developing protocols for collecting required data, handling system failures, and resolving discrepancies to ensure that all performance reports are accurate, verifiable, and reviewed before release to ORR.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
20-A-03-174.06We recommend that Youth For Tomorrow – New Life Center, Inc. work with ORR to develop allowable methodologies to allocate salaries, develop a procedure or system to capture what programs each employee actually worked on, and determine what portion of the $1,500,218 in salaries charged based on budget estimates was accurately charged to the UAC program and refund to the Federal Government any unallowable portion.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
20-A-03-174.07We recommend that Youth For Tomorrow – New Life Center, Inc. work with ORR to determine an allocation methodology or plan to claim shared direct expenditures in proportion to benefits received, develop a policy to reflect this methodology or plan, determine whether any of the $1,352,027 in direct expenditures and up to $235,253 in related indirect expenditures allocated using the unreasonable allocation ratio was allowable, and refund to the Federal Government any unallowable portion.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
20-A-03-174.08We recommend that Youth For Tomorrow – New Life Center, Inc. develop policies and procedures for identifying allowable shared UAC program costs, including items that need advance approval, determine whether any of the $210,037 in potentially unallowable and $23,390 in potentially unallowable unapproved expenditures would be allowable under the newly approved allocation methodology or plan, and refund to the Federal Government any unallowable or unapproved portion.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
20-A-03-174.09We recommend that Youth For Tomorrow – New Life Center, Inc. develop policies and procedures for identifying shared UAC program costs not in compliance with Federal requirements and refund $10,336 in unallowable employee appreciation expenditures.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $10,336
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
20-A-03-174.10We recommend that Youth For Tomorrow – New Life Center, Inc. develop policies and procedures for identifying direct UAC program costs not in compliance with Federal requirements and refund $6,515 in unallowable expenditures not related to the UAC program.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $6,515
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
20-A-03-174.11We recommend that Youth For Tomorrow – New Life Center, Inc. develop policies and procedures for claiming indirect expenditures based on the approved indirect cost rate.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/15/2024
- Next Update Expected
- 08/15/2024
- Legislative Related
- No
-
Southwest Key Programs Failed To Protect Federal Funds Intended for the Care and Placement of Unaccompanied Alien Children
20-A-06-163.01We recommend that Southwest Key Programs refund to the Federal Government $1,354,429 in unallowable executive compensation.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $1,354,429
- Last Update Received
- -
- Closed Date
- 04/07/2023
- Legislative Related
- No
20-A-06-163.02We recommend that Southwest Key Programs review UAC facility leases, and, for those that qualify as capital or related-party leases, ensure that rental costs claimed comply with Federal regulations.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 04/07/2023
- Legislative Related
- No
20-A-06-163.03We recommend that Southwest Key Programs implement procedures to review leases and ensure that any ancillary costs claimed comply with Federal regulations.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 07/31/2023
- Next Update Expected
- 01/31/2024
- Legislative Related
- No
20-A-06-163.04We recommend that Southwest Key Programs maintain supporting documentation that shows employees who receive a bonus qualify for the bonus and that bonuses paid comply with Southwest Key’s bonus policy and Federal regulations.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 04/06/2023
- Next Update Expected
- 10/07/2023
- Legislative Related
- No
20-A-06-163.05We recommend that Southwest Key Programs revise the bonus policy to establish a maximum percentage when calculating bonuses paid with Federal funds and to ensure that all bonuses are reasonable.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 03/14/2023
- Next Update Expected
- 09/28/2023
- Legislative Related
- No
20-A-06-163.06We recommend that Southwest Key Programs ensure that no Federal funding, direct or indirect, is used for future compensation that exceeds the statutorily allowed rate for executive compensation.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 07/31/2023
- Next Update Expected
- 01/31/2024
- Legislative Related
- No
20-A-06-163.07We recommend that Southwest Key Programs develop a quality control procedure to ensure that costs claimed are accurate, adequately supported, and benefit the award.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 07/31/2023
- Next Update Expected
- 01/31/2024
- Legislative Related
- No
20-A-06-163.08We recommend that Southwest Key Programs maintain documentation to support the FFRs.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2023
- Legislative Related
- No
20-A-06-163.09We recommend that Southwest Key Programs strengthen policies and procedures and develop a quality control measure to ensure that the fixed assets are recorded timely and in the correct period.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 03/28/2023
- Legislative Related
- No
20-A-06-163.10We recommend that the Office of Refugee Resettlement review Southwest Key’s remaining UAC facility leases to determine whether they qualify as capital leases, and recover any unallowable costs.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/13/2024
- Next Update Expected
- 08/20/2024
- Legislative Related
- No
20-A-06-163.11We recommend that the Office of Refugee Resettlement review the capital leases identified in our audit to determine the amount of unallowable costs associated with the leases since their inception and after our review, and recover any unallowable costs.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/13/2024
- Next Update Expected
- 08/20/2024
- Legislative Related
- No
20-A-06-163.12We recommend that the Office of Refugee Resettlement review UAC facility leases since their inception and after our review to ensure the leases meet Federal requirements and include only allowable costs, and recover any unallowable costs.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/13/2024
- Next Update Expected
- 08/20/2024
- Legislative Related
- No
20-A-06-163.13We recommend that the Office of Refugee Resettlement ensure that Southwest Key adheres to the statutorily allowed rate for executive compensation.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/20/2024
- Legislative Related
- No
20-A-06-163.14We recommend that the Office of Refugee Resettlement review Southwest Key’s bonus policy to ensure that it meets Federal requirements.- Status
- Open Unimplemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- 02/13/2024
- Next Update Expected
- 08/20/2024
- Legislative Related
- No
20-A-06-163.15We recommend that Southwest Key Programs refund to the Federal Government $10,529,446 in unallowable direct costs and $1,246,973 in associated indirect costs.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- $11,776,419
- Last Update Received
- -
- Closed Date
- 04/07/2023
- Legislative Related
- No
20-A-06-163.16We recommend that the Office of Refugee Resettlement provide guidance to Southwest Key related to allowable renovation costs and when prior approval for renovations is required.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 02/20/2024
- Legislative Related
- No
-
Hawaii's Monitoring Generally Ensured Child Care Provider Compliance With State Criminal Background Check Requirements
20-A-09-152.01We recommend that the Hawaii Department of Human Services confirm that the licensing unit responsible for the child-care-center provider that did not complete a required criminal background check has implemented a corrective action plan to ensure that background checks are completed for all staff who have been fingerprinted.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 11/20/2020
- Legislative Related
- No
-
Indiana's Monitoring Did Not Ensure Child Care Provider Compliance With State Criminal Background Check Requirements at 17 of 30 Providers Reviewed
20-A-05-148.01We recommend that the Indiana Family and Social Services Administration conduct all required criminal background checks for the 56 individuals we reviewed who did not have all required background checks at the time of our data requests and site visits.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Partial Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2023
- Legislative Related
- No
20-A-05-148.02We recommend that the Indiana Family and Social Services Administration verify that the disqualified employee was terminated and not allowed onsite.- Status
- Closed Acceptable Alternative
- Responsible Agency
- ACF
- Response
- Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2023
- Legislative Related
- No
20-A-05-148.03We recommend that the Indiana Family and Social Services Administration conduct the required criminal background checks on all new employees and new household members.- Status
- Closed Acceptable Alternative
- Responsible Agency
- ACF
- Response
- Partial Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2023
- Legislative Related
- No
20-A-05-148.04We recommend that the Indiana Family and Social Services Administration develop a system that regularly notifies providers to initiate required background check procedures for all new employees and notifies providers when background check applications have not been received or fully processed.- Status
- Closed Implemented
- Responsible Agency
- ACF
- Response
- Partial Concur
- Potential Savings
- -
- Last Update Received
- -
- Closed Date
- 01/06/2023
- Legislative Related
- No