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Toolkit: Insights for Health Care Facilities From OIG's Historical Work on Emergency Response

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Last Updated: 03-28-2023

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Facility Operations Facility Operations
Facility Staffing Facility Staffing
Facility Coordination With Community Facility Coordination With Community
Facility Emergency Planning Facility Emergency Planning
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This toolkit contains key insights and lessons learned from Office of Inspector General (OIG) reports published from 2002 to 2020 about health care facility emergency preparedness and response. These reports address health care facility actions during outbreaks of emerging infectious diseases (such as Ebola and H1N1 pandemic influenza) and natural disasters (such as Hurricane Katrina and Superstorm Sandy), as well as bioterrorism preparedness and response. OIG conducted these audits and evaluations prior to the COVID-19 pandemic. We provide this information to assist communities in responding to the current pandemic and to other emergencies as they arise.

For reports referenced in this document, OIG conducted audits in accordance with the Generally Accepted Government Auditing Standards issued by the U.S. Government Accountability Office and conducted evaluations in accordance with the Quality Standards for Inspection and Evaluation issued by the Council of the Inspectors General on Integrity and Efficiency.

Facility Operations

Facilities that build response capabilities into routine facility operations are better able to sustain preparedness and respond more effectively

Facility Staffing

Adequately training and supporting staff are essential components of facilities' emergency response

Facility Coordination With Community

Facilities' emergency response should be in coordination with community entities and other providers to maximize resources and knowledge

Facility Emergency Planning

Effective facility emergency plans are practical, actionable, comprehensive, and designed to be specific to the facility and community