Massachusetts
Trends in Nursing Home Complaints

See text based version of the map for chart information
2011 2012 2013 2014 2015
Number of Complaints Per 1,000 Nursing Home Residents 11.9 9.5 9.8 10.9 10.6
 
Number of Immediate Jeopardy Complaints 0 0 2 1 4
Number of Immediate Jeopardy Complaints Not Investigated Within 2 Days N/A N/A 0 0 0
 
Number of High Priority Complaints 478 359 362 412 285
Number of High Priority Complaints Not Investigated Within 10 Days** 183 250 272 239 232

**State did not conduct an investigation for 2 high priority complaints between 2011 and 2015.