| 2011 | 2012 | 2013 | 2014 | 2015 | Number of Complaints Per 1,000 Nursing Home Residents | 28.5 | 26.8 | 24 | 27.1 | 28.7 |
|---|---|---|---|---|---|
| Number of Immediate Jeopardy Complaints | 161 | 238 | 242 | 302 | 317 |
| Number of Immediate Jeopardy Complaints Not Investigated Within 2 Days | 4 | 9 | 9 | 11 | 5 |
| Number of High Priority Complaints | 440 | 352 | 309 | 333 | 348 |
| Number of High Priority Complaints Not Investigated Within 10 Days | 296 | 30 | 9 | 9 | 10 |