| 2016 | 2017 | 2018 | Number of Complaints Per 1,000 Nursing Home Residents | 47.3 | 49.9 | 52.3 |
|---|---|---|---|---|---|
| Number of Immediate Jeopardy Complaints | 6,039 | 5,451 | 5,245 | ||
| Number of Immediate Jeopardy Complaints Not Investigated Within 2 Days* | 1,452 | 964 | 670 | ||
| Number of High Priority Complaints | 32,774 | 32,722 | 33,974 | ||
| Number of High Priority Complaints Not Investigated Within 10 Days | 5,061 | 5,305 | 6,540 | ||
*9 immediate jeopardy complaints were not conducted between 2016 and 2018.
**224 high priority complaints were not conducted between 2016 and 2018.