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Department of Health and Human Services

Office of Inspector General -- AUDIT

"Audit of the California Department of Social Services State Licensing Match System Under the Child Support Enforcement Program," (A-09-97-00067)

August 26, 1997


Complete Text of Report is available in PDF format (80 KB). Copies can also be obtained by contacting the Office of Public Affairs at 202-619-1343.

EXECUTIVE SUMMARY:

This report points out a need for improvement in the California Department of Social Services (DSS) procedures for reporting on and measuring the effectiveness of its license suspension program for collecting delinquent child support payments. Although the DSS had a management information system for its Child Support Enforcement program, the system did not identify and provide information on the amount of collections of delinquent payments that were generated as a result of the license suspension program. The DSS agreed with our recommendation for establishing such procedures, and stated that it would pursue this as part of a statewide automation effort for the program.