Complete Text of Report is available in PDF format (391 kb). Copies can also be obtained by contacting the Office of Public Affairs at 202-619-1343.
Of the 300 high-dollar payments in our random samples of claims that First Coast Service Options, Inc. (First Coast) paid to providers, 299 were appropriate. First Coast overpaid a provider during calendar years (CY) 2004–2006, $12,356 for the remaining claim. First Coast made the overpayment in calendar year 2005 because the provider incorrectly claimed excessive units of service. In addition, the Medicare claim processing systems did not have sufficient edits in place during CYs 2003–2005 to detect and prevent payments for these types of erroneous claims. We recommended that First Coast recover the $12,000 overpayment. First Coast agreed to recover the $12,000 overpayment.